User Research Project Manager
3 weeks ago
Responsibilities:
- Support the maintenance and management of research labs (Novato, Las Vegas,
UK, other)
- Develop and implement user acquisition campaigns for playtesting to enable the recruitment
of participants for current and future studies
- Identify tools and partner with vendors to improve research and operations
- Collaborate and scale research operations by crafting repeatable streamlined processes,
efficient practices and exemplary infrastructure.
- Own and lead the development of research program strategy to help User Researchers run
studies and consolidate research findings
- Coordinate a medium- and long-term testing schedule and clearly communicate the
department's capabilities to teammates and partners
- Travel, both domestic and international may be required
Minimum Qualifications:
- BA/BS degree in Human-Computer Interaction, Cognitive Science, Experimental/Cognitive
- Psychology, Statistics, or another related field, or equivalent practical experience
- Familiar with User Research and/or Research focused tools and methodologies
- Experience with participant recruitment, vendors and managing relationships between
in-house and vendor partner teams
- Track record for scaling operational efforts, research programs, and project coordination
- Strong organizational skills, able to work autonomously
- Comfortable speaking and leading discussion with a variety of business partners and
team members
- Strategic problem solver with the ability to build and implement department-wide plans
Preferred Qualifications:
- 3-5 years research operations experience
- Previous vendor management experience
- Passion for or experience in Video games, especially AAA console/PC products
Schedule Requirements:
- Monday to Friday, standard business hours
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