Intern - Product Management B2B Broadband Services

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We are Optimum, a leader in the fast-paced world of connectivity, andwe'reseekingdriven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is no longer a luxury, but a necessity.

At Optimum, co-op/intern students work on real projects with real business impact.Participants gain hands-on experience, collaborate with industry professionals, and contribute to initiatives that help shape the future of connectivity, technology, and customer experiences. Students may work on meaningful projects, gain exposure to industry-leading technologies, partner with mentors, develop professional skills, and build networks across the organization.

Program Details

• Full-time co-op/intern opportunity (Jan 2027 - Jul 2027)
• 40-hour work week
• 30-minute unpaid lunch period each workday

If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you

Job Summary

We are seeking a highly motivated Product Management Intern to join our Product team within the B2B organization. This intern will work closely with product managers to help shape the future of broadband products and connectivity solutions portfolio.
The role focuses on writing clear and actionable product requirements and user stories, along with conducting data analysis to support new product features, improvements, and performance monitoring. This is a hands -on internship that offers valuable exposure to real -world product development in a rapidly evolving, high -impact industry with opportunities to learn how advanced analytics and AI-enabled tools support product innovation, customer experience, and operational efficiency.

Responsibilities

* Draft and refine detailed product requirements documents (PRDs) and user stories for new and existing internet services and features (e.g., speed tiers, WiFi experience, equipment upgrades, migrations from Cable to Fiber, etc.).
* Perform data analysis to evaluate product performance, identify trends and support go -to-market decisions and sales enablement decisions.
* Work cross -functionally with engineering, design, marketing, and customer care teams to ensure product initiatives are aligned and delivered on time.
* Participate in agile product development processes, including sprint planning, daily stand -ups, and backlog grooming.
* Assist in competitive research and benchmarking of internet offerings across the broadband industry.
* Help track and report on key performance indicators (KPIs) and user engagement metrics to inform future product enhancements.
* Support product managers in documenting customer trial requirements, feature prioritization inputs, and product lifecycle activities from concept through launch.
* Contribute to sales enablement and stakeholder communication materials by organizing product updates, performance summaries, and market insights.

Qualifications

* Currently enrolled in a Bachelor's or Master's degree program (MBA preferred) in Business, Computer Science, Engineering, Data Science, or related fields.
* Strong written and verbal communication skills, with the ability to create structured, clear documentation and user stories.
* Analytical thinker comfortable with data analysis, using tools such as Excel, Google Sheets, or similar platforms.
* Basic understanding of product management principles and the agile development process.
* Interest in internet technologies, broadband services, and consumer connectivity products.
* Familiarity with AI Tools and AI First mindset for research, documentation, and data-driven analysis.

Preferred Qualifications:
* Prior internship or experience in product management, data analytics, consumer technology, or telecommunications.
* Exposure to SQL, Tableau, Excel or other analytics and data visualization tools.
* Familiarity with tools including Jira, Confluence, or Figma.
* Understanding of IP networking, access technologies (e.g., fiber, cable, fixed wireless), modems/routers, or customer experience design is a plus.
* Demonstrated ability to work collaboratively in fast -paced environments and take initiative on projects.

At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What's Right, Driv