Senior Manager of ERP/B2B Integrations
Found in: Appcast US C2 - 2 weeks ago
This position is onsite 2-3 days/week in Issaquah, WA.
We are seeking a dynamic and experienced Senior Manager of ERP/B2B Integrations to lead and manage our rapidly growing ERP and EDI teams.
Position Overview: The Senior Manager of ERP/B2B Integrations will be responsible for overseeing both the ERP and EDI teams, ensuring seamless integration, implementation, and optimization of our ERP systems (ideally D365) and EDI processes. This role offers an exciting opportunity to drive revenue through effective management of our ERP and EDI projects, as well as other innovative initiatives such as application categorization, automation of SLA's, workflows, case closure metrics, and standardization (ITIL).
Key Responsibilities:
Team Leadership & Management:
- Lead, mentor, and manage both ERP and EDI teams to ensure high performance and continuous growth.
- Foster a collaborative and innovative team environment, promoting professional development and knowledge sharing.
ERP & EDI Integration:
- Oversee the implementation, integration, and optimization of ERP systems, with a strong emphasis on D365.
- Manage the ongoing EDI conversion process (SPS Commerce), ensuring timely and efficient integration with business partners.
Strategic Planning & Execution:
- Develop and execute strategic plans for ERP and EDI projects, aligning with business objectives and revenue goals.
- Drive revenue growth by leveraging ERP and EDI capabilities to support and enhance business operations and revenue streams.
Application Categorization & Standardization:
- Implement and oversee application categorization initiatives, ensuring alignment with ITIL standards and best practices.
- Work closely with cross-functional teams to automate SLA's, workflows, and case closure metrics, enhancing operational efficiency and standardization.
Budget Management & Resource Allocation:
- Collaborate with senior management to secure necessary resources and budget for ERP and EDI projects.
- Optimize budget allocation by increasing the number of applications categorized under IT, positioning the organization as an IT As A Service provider for the business.
Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field.
- Strong knowledge and experience with ERP systems, ideally D365.
- Expertise in EDI integration and management.
- Proven leadership and managerial skills, with experience in managing and growing high-performing teams.
- Excellent strategic planning, project management, and execution skills.
- Familiarity with ITIL standards and best practices.
- Strong communication, interpersonal, and stakeholder management skills.
- Ability to drive revenue growth and secure support from senior management.
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