Commercial Account Representative

3 weeks ago

Mendota Heights, United States Cemstone Full time

About us

Cemstone® has become synonymous with high quality products and unparalleled service in the ready-mix concrete industry in the upper Midwest. Our reputation is reflected in the structures we’ve helped create and our long-held and long-practiced commitment to our core values. Here's your opportunity to join an amazing family-owned business that has been around for nearly 100 years

WHAT YOU'LL DO:

The Commercial Account Representative for Cemstone Products Company is responsible for account management, project bidding, and general promotion of Cemstone Products Company, Cemstone Contractor Supply, and associated Cemstone Companies and products. Represent Cemstone as a member of industry-related associations and organizations, actively participate in industry trade shows, and conduct product presentations to customers, owners, and specifiers.

Essential Duties and Responsibilities:

  • Retain existing customer base and market share while also seeking additional opportunities for expanding existing customer base, i.e. new customers.
  • Gain market share within existing customers through the sale of the complete line of Cemstone’s products and services including but not limited to; concrete, placing services, contractor supply, aggregates, bagged products, and masonry products. Integrate colleagues as needed into “bundled” sales opportunities.
  • Using the appropriate plans and specifications, prepare and or assist in the preparation of the necessary quotations for the Cemstone-related products and services.
  • Promote Cemstone products and services to targeted audiences (owners, engineers, and specifiers) via presentations, seminars, demonstrations, and participation in industry-related organizations and trade shows.
  • Advise, consult, and assist in ensuring that Cemstone products and services are specified on targeted projects as well as general master specifications.
  • Market the environmental benefits of concrete and concrete-related systems, i.e. paving, ICFs, pervious concrete, etc.
  • Efficiently perform administrative functions of the job to ensure customer satisfaction and retention while meeting Cemstone's financial and administrative requirements.
  • Respond to all customer complaints in a timely fashion, and work towards a resolution.
  • May be called on to collect accounts receivables owed to Cemstone.
  • Demonstrate Leadership in effectively communicating and establishing positive working relationships with key customers and Cemstone departmental Personnel.
  • May be required to perform some quality control testing.

Qualifications:

  • Must be creative, goal-oriented, self-motivated, and organized.
  • Have extensive knowledge of the concrete industry and related construction materials.
  • Ability to communicate effectively with customers, specifiers (architects and engineers) and owners.
  • Proficiently use a computer and programs such as Microsoft Word, Excel, PowerPoint, Outlook, SharePoint, Power BI as well as Customer Resource Management (CRM) software.
  • Adherence to the core values and provisions of the Cemstone Employee Handbook at all times.

Education/and or Experience

  • Degree in Construction Management preferred.
  • Must have a background in concrete material as a structural component

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