QA/Regulatory Support Representative

4 weeks ago

Duluth, United States Kelly Science, Engineering, Technology & Telecom Full time

Kelly is currently seeking candidates for a QA/Regulatory Support Representative position for a food manufacturing client in Duluth, GA.


  • Pay: $20/hr - $23/hr
  • Assignment length: approximately 2 months; could possibly be extended.
  • Monday – Friday 8am – 5pm
  • Onsite



Additional Details:

  • QA role with office experience needed.
  • Desk position. Steel toed shoes not required.
  • This person will be making sure products are according to the specifications to what the customer ordered.


Qualifications:

  • Quality experience is more relevant than the customer service experience
  • Must have food experience and knowledge
  • Seeking someone with experience reviewing documentation from a quality perspective in the food industry
  • How many years experience? 6 months to 1 year experience on the quality documentation
  • Any type of food quality (HACCP, SQF, BRC, etc are relevant)
  • Will be communicating with customers – good customer service skills and communication is necessary



BASIC PURPOSE

This position is responsible for reviewing customer documentation and providing Irca Group communication to comply with customer requirements.



BASIC REQUIREMENTS

  • Knowledge of basic food safety, quality, regulatory and HSE programs.
  • Basic understanding of the food manufacturing process.
  • Aware of quality standards and the importance of the standards as it pertains to role (SQF, ISO)
  • Knowledge of regulations as they pertain to food defense, food security and occupational safety.
  • Understands product limits (specifications) and end use.
  • Maintains and updates customer requirements and perform duties that are needed to meet these requirements.
  • Maintains incoming and outgoing tracker to measure success.
  • Performs other duties as assigned


REPORTS TO:

Customer Care Manager


QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.


EDUCATION and/or EXPERIENCE:

This position requires two to three years food manufacturing experience, knowledge of Regulatory, food safety, quality assurance and sustainability programs, and basic computer skills (MS Office). Food and quality experience being required.


REASONING SKILLS:

Must use logical thought processes and deductive reasoning. Must be able to evaluate data for the purpose of determining process adherence and determine proper responses to customer requests.

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