IT Operations Engineer

1 month ago

Monroe, United States ASSA ABLOY Americas Full time

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. 

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
 



ASSA ABLOY is the global leader in door opening solutions dedicated to satisfying end-user needs for security, safety and convenience.

ASSA ABLOY Norton Rixson in Monroe, NC is the North American center of excellence for door motion control products. Primarily sold under the Norton Rixson brand, we manufacture and distribute mechanical and electro-mechanical door closers, low energy door operators, concealed door closers, and various accessories related to door motion control.

Reporting directly to the Manager of Networks and Infrastructure, we are seeking an IT Operations Engineer to join our ASSA ABLOY Norton Rixson team. The primary role of the IT Operations Engineer is to ensure critical IT infrastructure, business-critical processes, and supporting systems continue to meet or exceed business stakeholder needs. This position serves a vital role in ensuring operational integrity and stability, allowing continuous production 24/7/365 without interruption. Therefore, the IT Operations Engineer is a hands-on worker who will collaborate with all departments to provide new solutions and ideas that increase operational performance and efficiency and help to drive down cost.

Primary Responsibilities:

  • Within ASSA ABLOY standards and guidelines, you will be responsible for:
    • Purchase, install, document, and maintain all computer systems, including but not limited to macOS and Windows clients, Windows and Linux servers, mobile iOS and Android clients including phones, handheld scanners, and tablets, VMWare clusters, Azure resources and workloads, DR appliances such as Veeam Backup & recovery and ASRs, printers and copiers, VoIP equipment, time clocks, access control hardware, security camera systems, and conference room automation.
    • Maintaining all software and hardware, including purchasing, licensing & renewals, installation, upgrades, and patching. Knowledge of the Microsoft 365 platform is a must. This includes Office, SharePoint, Teams, Teams Rooms, FedEx and UPS shipping applications, among others.
    • Manage and maintain LAN/WAN/WLAN, Cisco switching, Wi-Fi, and SDWAN infrastructure.
    • Ensure security compliance and patching on all endpoints.
    • Administer active directory objects, including users, groups, mailboxes.
    • Collaborate with office staff, operations, and engineering teams on IT projects to research, enhance, and deploy new technologies, focusing on improvement and automation.
    • Proactively monitor and respond to Service-Now Service Desk level 2 and 3 tickets, ensuring timely resolution or escalation while maintaining clear communication with users.
    • Acquire and maintain working knowledge of a wide range of business applications, processes, and systems. JDE, Ignition, SolidWorks/Teamcenter, knowledge is a plus.
    • Serve as a liaison between non-technical stakeholders and technical teams for any issues that arise, as well as any process change requests.
    • Ensure solutions meet business needs and requirements.

Knowledge and Skill Requirements:

  • A BS degree or Associates Degree with equivalent work experience. Preferably 3-5 years working in a manufacturing environment handling all aspects of IT hardware and software-related systems and infrastructure and applying those technologies to business processes and analytics. Must be able to thrive and learn in a fast-paced environment.
  • Proficient with Cisco switch, router, and Wi-Fi technologies. Knowledge of Prime and Cisco DNA is a plus.
  • Proficient in Apple, Microsoft, and Google-based operating systems. Strong familiarity with barcode and label printing equipment is essential. Knowledge of Adaxes, SCCM, and Intune is highly advantageous.
  • Microsoft Active Directory, Azure Entra ID, VXRails knowledge required.
  • Working knowledge of security compliance and patch management required. Previous usage of Rapid7, SentinelOne, N-Central, BigFix is a plus.
  • Scripting knowledge is beneficial.
  • Exceptional organizational and prioritization abilities, adept at managing multiple projects simultaneously.
  • Some after-hours and weekend work required.
  • Some heavy lifting required.
  • Strong presentation, spreadsheet, flowcharting, and word processing skills.
  • Previous experience with Enterprise Resource Planning (ERP) systems preferred, with a preference given to those with direct JD Edwards experience.
  • Must have excellent time management, problem-solving, and organizational skills with attention to extreme detail. Excellent oral and written communication skills are a must.

Top of Form

If you are interested in this opportunity, please apply on our website.

Must be legally eligible to work in the US for any employer.  We E-Verifiy.

No Sponsorships

No Relocation Provided

NO RECRUITERS

Norton Rixson is an Equal Opportunity Employer

  • IT Operations Engineer

    1 month ago

    Monroe, United States ASSA ABLOY Full time

    Career Opportunities: IT Operations Engineer (30204) Requisition ID 30204 - Posted - ASSA ABLOY Accessories and Door Controls Group, Inc. - Architectural Hardware Group - Monroe, NC (Hwy 74 E) - IT, Telecom & Internet - Posting Country (1) - Yes - Associate - Travel Required: 0%-10%  Job Description Print Preview ASSA ABLOY is the global leader in door...

  • Engineering Equipment Operator

    1 month ago

    Monroe, United States U.S. Department of the Interior Full time

    Clarification from the agency Open to all U.S. Citizens. ICTAP/CTAP eligibles. Duties As a Engineering Equipment Operator your duties may include but are not limited to the following: Operates a variety of gasoline or diesel powered engineering and construction equipment with wheeled or crawler- type traction and attachments. Operates...

  • Process Optimization Engineer, Operations

    2 weeks ago

    Monroe, United States ATI Full time

    Position : Process Optimization Engineer, Operations Location : Monroe, NC Requisition ID: : 24-3002 Proven to Perform. From the edges of space to the bottoms of ocean, our materials are proven to perform -- and so is our team. We're hiring high performers as proven as our products. Join us. Primary Purpose of this Job Optimize the...

  • Manufacturing Engineer

    2 weeks ago

    Monroe, United States Republic Refrigeration Full time

    Job Type Full-timeDescriptionWE ARE GROWING, AND WANT YOU TO COME GROW WITH US!!Evaluates manufacturing processes by designing and conducting research programs.Develops manufacturing processes by studying product requirements, researching testing methods, and conferring with equipment vendors.Improves manufacturing efficiency by analyzing and planning...

  • Engineer 1 to Sr Engineer

    1 month ago

    Monroe, United States Atmos Energy Full time

    1. Due to complexity of work, works under close supervision in tandem with higher level engineers to perform technical assignments involving, but not limited to, the following:a. Construction of new and maintenance of existing pipeline systems includ Engineer, Operations, Evaluation, Skills

  • Launch Engineer

    2 weeks ago

    Monroe, United States Midway Products Group Full time

    POSITION SUMMARYResponsible for the project launch of manufacturing process for products (new or engineering change) from prototype phase though customer launch and early phases of mass production. Facilitates the review and release of product data provided by the customer to the Midway organization and vendors. Coordinates kick-off activity for new projects...

  • Project Engineer

    3 weeks ago

    Monroe, United States Charlotte Pipe & Foundry Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Charlotte Pipe and Foundry , Plastics Division located in Monroe, NC . Charlotte Pipe and Foundry is a leading manufacturer of pipe and fittings. We are the only manufacturer that offers a complete system of cast iron, PVC, CPVC, ABS and FlowGuard Gold pipe and fittings...

  • Process Engineer

    4 weeks ago

    Monroe, United States Affinity Search Full time

    Job description: MISSION/SUMMARY:This is a key pulp manufacturing position with management and technical oversight of day to day operations, production improvements, and ensures the operational efficiency and safe operations of the Fiber department. The Fiber department includes operation of 3 continuous digesters (3-Kamyr), recycle plant (recycle fiber from...

  • Maintenance Engineer

    2 months ago

    Monroe, United States Ocado Group Full time

    Ocado Group is a UK-based company that is one of the world's largest dedicated online grocery retailers, we also operate our own grocery and general merchandise retail businesses under Ocado.com. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), this drives our highly...

  • Maintenance Engineer

    1 day ago

    Monroe, United States Ocado Group Full time

    Ocado Group is a UK-based company that is one of the world's largest dedicated online grocery retailers, we also operate our own grocery and general merchandise retail businesses under Ocado.com. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), this drives our highly...

  • Product Design Engineer

    2 months ago

    Monroe, United States ITEC Co. Full time

    About the Company:Instrument Transformer Equipment Corporation (ITEC) is a leading provider of standard and custom engineered top quality instrument transformers. These are built to provide long term service and high accuracy in utility applications of metering and protection. The business is located in Monroe, NC (suburb of Charlotte, NC) and is...

  • Engineering Technician

    1 month ago

    Monroe, United States CSafe Global Full time

    CSafe is seeking an Engineering Technician in Monroe, Ohio to join our world class global engineering team! In this role, you will support the development and testing of temperature-controlled packaging to support CSafe's Active, Cell & Gene and data product portfolios. Come join our growing industry and build your career with us! CSafe offers the most...

  • Engineering Technician

    2 months ago

    Monroe, United States CSafe Global Full time

    Job DescriptionJob DescriptionCSafe is seeking an Engineering Technician in Monroe, Ohio to join our world class global engineering team! In this role, you will support the development and testing of temperature-controlled packaging to support CSafe’s Active, Cell & Gene and data product portfolios. Come join our growing industry and build your career with...

  • Product Design Engineer

    2 months ago

    Monroe, United States ITEC Co. Full time

    About the Company: Instrument Transformer Equipment Corporation (ITEC) is a leading provider of standard and custom engineered top quality instrument transformers. These are built to provide long term service and high accuracy in utility applications of metering and protection. The business is located in Monroe, NC (suburb of Charlotte, NC) and is...

  • Product Design Engineer

    2 months ago

    Monroe, United States ITEC Full time

    Job DescriptionJob DescriptionAbout the Company:Instrument Transformer Equipment Corporation (ITEC) is a leading provider of standard and custom engineered top quality instrument transformers. These are built to provide long term service and high accuracy in utility applications of metering and protection. The business is located in Monroe, NC (suburb of...

  • Process Engineer

    2 months ago

    Monroe, United States Provision People Full time

    Job DescriptionJob DescriptionSummary: Our award-winning client is seeking a Process Engineer to join their team.In this critical role, you will play a key role in overseeing the day-to-day operations of our Fiber Department, ensuring efficiency, safety, and production quality. You will report directly to supervisor and be a vital member of our leadership...

  • Staff Engineer

    1 month ago

    Monroe, United States Detroit Stoker Company Full time

    Job DescriptionJob DescriptionQualified Enviromental, Mechanical, Electrical, and Construction Engineers interested in working for a dynamic organization recognized around the globe for 125+ years of knowledge and excellence are encouraged to apply!This role experiences flexibility and a hybrid work model, the successful candidate will report to the Monroe...

  • Staff Engineer

    4 hours ago

    Monroe, United States Detroit Stoker Company Full time

    Job DescriptionJob DescriptionQualified Enviromental, Mechanical, Electrical, and Construction Engineers interested in working for a dynamic organization recognized around the globe for 125+ years of knowledge and excellence are encouraged to apply!This role experiences flexibility and a hybrid work model, the successful candidate will report to the Monroe...

  • Senior Manufacturing Engineer

    2 months ago

    Monroe, United States CIRCOR Full time

    Senior Engineer Manufacturing BUSINESS: Industrial LOCATION: Monroe, NC DIRECT REPORTING: Sr Manufacturing Engineering Manager FUNCTIONAL REPORTING: Engineering/Manufacturing POSITION DETAILS - Sr Manufacturing Engineer Position Summary The Sr Manufacturing Engineer position works collectively with other functional groups including manufacturing, design...

  • Senior Manufacturing Engineer

    4 days ago

    Monroe, United States CIRCOR Full time

    Senior Engineer Manufacturing BUSINESS: Industrial LOCATION: Monroe, NC DIRECT REPORTING: Sr Manufacturing Engineering Manager FUNCTIONAL REPORTING: Engineering/Manufacturing POSITION DETAILS - Sr Manufacturing Engineer Position Summary The Sr Manufacturing Engineer position works collectively with other functional groups including manufacturing, design...