Mail & Document Processor

Job Description
Insight Global is assisting a client in identifying a Mail & Document Processor for a temporary contract filling in for an employee's personal leave. This person will support mail and document processing operations for an insurance company, completing a high volume of tasks daily. This individual will play a critical role in ensuring timely, accurate handling of incoming correspondence, documents, and payments. Due to the importance of continuity, the client is seeking someone who can begin at the start of April to allow for adequate training and knowledge transfer. This role requires strong attention to detail, an understanding of insurance documents, comfort working with multiple communication channels, and the ability to manage sensitive information with accuracy and discretion.
Open, sort, and scan all incoming mail receivedProcess and route returned mail appropriatelyInput data in Excel for tracking purposesSort and manage incoming faxes and emailsHandle checks and other payments received through the company's PO BoxEnsure documents are accurately scanned, indexed, and routed to the correct teamsMaintain organization and accuracy while working with high volumes of correspondenceFollow established procedures for handling confidential and sensitive informationSupport general administrative tasks related to mail and document processing as neededWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@.
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Skills and Requirements1year experience handling insurance documents (UB-04, CSM-1500, EOB)Proficiency with Microsoft Outlook, Excel, and WordAbility to stay organized and manage repetitive, process driven tasksComfortable working with physical mail, digital documents, checks, and using scannersDependable and flexible with scheduling needs (standard

working hours
is 7am
- 3:30pm onsite w 30 min lunch)Ability to learn internal processes quickly during the training period Prior experience in mailroom operations, document processing, or administrative supportExperience working with scanned documents or document management systems