Level 2 I.T. Support Technician

3 weeks ago


Raleigh, United States The Tek Full time

The Tek is a local MSP / MSSP that provides Cyber Security services and Managed I.T. support to small and medium companies since 2002. We are conveniently located off Capital Blvd and Wade Avenue.


We are looking to add a level 2 I.T. Technician to our team. Primary roles will include providing I.T. Support requests through our helpdesk, I.T. Installation of Servers, Desktops, Switches, Wireless Access Points, SD WAN and Firewalls. Must be willing to work after hours and on weekends as needed.This Technician will be working directly with our clients so strong social and communication skills are a must.


Responsibilities include but are not limited to the following.


  • Provide day to day support for level 2 support requests from our customers.
  • Maintain, monitor, analyze system components to offer recommendations on system security, network, and computer utilization.
  • Assist in Disaster Recovery / Business Continuity Planning and Testing.
  • Plan and perform appropriate policy & procedures, documentation, and inventory assessment.
  • Propose and install new software releases, system upgrades and security patches.
  • Work in conjunction with and under direction of level 2/3 Tech’s.


 Minimum Requirements

  • 6-7 Years of Help Desk Experience.
  • Advanced hardware and software troubleshooting skills.
  • Office 365 Deployment and Configuration
  • Networking and troubleshooting skills.
  • Microsoft Active Directory knowledge and understanding.
  • Microsoft Windows OS knowledge and understanding.
  • VMware and Windows Hyper-V knowledge.
  • Knowledge and Understanding of basic backup technologies.
  • Be able to create and maintain internal and client facing documentation.
  • Firewall, SD WAN, WiFi setup / configuration.


 Additional skills that are a plus include:

  • Cyber Security
  • Advanced VMWare and Windows Hyper-V.
  • VOIP



Additional certifications: A+, CCNA, Security+, and other related certifications are a plus




  • Raleigh, United States Acuren Industrial Services Full time

    Acuren Inspection is looking for Entry-Level NDT Assistants to support our operations in Raleigh, NC. NDT Assistants will assist in performing calibrations, Nondestructive Tests, and evaluations for acceptance or rejection determinations according to Technician, Entry Level, Operations, Technology


  • Raleigh, United States North Carolina State University Full time

    As a Technology Support Technician, you will oversee computer network support, inventory management, and repair services for over 900 employees, encompassing 570 computers and 300 mobile devices. Your role entails analyzing and maintaining computer i Support Technician, Technology, Technician, Support, Business Systems, Technical, Education


  • Raleigh, North Carolina, United States Motion Recruitment Full time

    Our client is looking for a Desktop Support Technician for a 3-month contract in Ashville, NC 28803.Applicants must be currently authorized to work in the US on a full-time basis now and in the future.Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to...


  • Raleigh, United States Motion Recruitment Full time

    Our client is looking for a Desktop Support Technician for a 3-month contract in Ashville, NC 28803. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small...

  • Level 1 Technician

    3 weeks ago


    Raleigh, United States eXcell Full time

    At eXcell, you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Join eXcell!Our client has a brand new opportunity for a qualified Level 1 Technician to join their team for an onsite position in Raleigh, NC. This role has the opportunity to become...


  • Raleigh, United States Accentuate Staffing Full time

    Accentuate Staffing is assisting a leading electronic manufacturer who is looking for a product support technician to join their team. This is a contract-hire position working 8am-5pm Monday-Friday, with occasional overtime on Saturdays. Responsibilities: Support Technician will repair, maintain, troubleshoot, and inspect product Technician will assist...


  • Raleigh, United States Motion Recruitment Partners, LLC Full time

    Our client is looking for a Desktop Support Technician for a 3-month contract in Ashville, NC 28803. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small...


  • Raleigh, United States Accentuate Staffing Full time

    Accentuate Staffing is assisting a leading electronic manufacturer who is looking for a product support technician to join their team. This is a contract-hire position working 8am-5pm Monday-Friday, with occasional overtime on Saturdays. Responsibilities: Support Technician will repair, maintain, troubleshoot, and inspect product Technician will...


  • Raleigh, United States DRMP Full time

    Job DescriptionJob DescriptionDescriptionDRMP's Construction Engineering Inspection (CEI) Division is HIRING, and we're searching for experienced Transportation Technicians to join our group. If you've made a career in CEI and have experience in either roadway or bridge inspection - we'd love to hear from you.The Transportation Technician is...


  • Raleigh, United States UMHS, Inc. Full time

    Community Support Technicians needed for the Raleigh area to work one on one with the Intellectual and Developmental Disabilities population providing Community and Living Supports and Community Networking services. Technician will provide assistance with daily person needs and habilitative skills. Various shifts and hours available.Requirements: Reliable...


  • Raleigh, United States UMHS Full time

    Job DescriptionJob DescriptionCommunity Support Technicians needed for the Raleigh area to work one on one with the Intellectual and Developmental Disabilities population providing Community and Living Supports and Community Networking services. Technician will provide assistance with daily person needs and habilitative skills. Various shifts and hours...

  • Job Opportunity

    2 weeks ago


    Raleigh, United States Open Systems Inc Full time

    Job DescriptionJob DescriptionPosition: Desktop Support Technician ILocation: Ashville, NC, 28803Duration: 2 Months (Contract)US Citizenship or a Green Card is requiredDescription: Primary day-to-day responsibilities entail for this person - Desktop support for 2 dedicated locations, filling in field dispatch and on call once every 3 weeks TOP 2 required...


  • Raleigh, United States Motion Recruitment Full time

    Our client is looking for a Desktop Support Technician for a 3-month contract in Ashville, NC 28803. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small...


  • Raleigh, United States DevCare Solutions Full time

    Installing personal computers and peripherals (e.g., printers, scanners, cameras, fax machines, and audio-video equipment)Experience with the design and implementation of Ethernet topology networksExperience with Windows 10/11; Office 2016/365Experience with SCCM/MECM; BitLocker; Cisco AMP; Cisco ISE; Windows Server 2012/16; PowerShellsoftware packages such...

  • Support Technician

    4 weeks ago


    Raleigh, United States Charles River Full time

    For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will...


  • Raleigh, NC, United States Accentuate Staffing Full time

    Accentuate Staffing is assisting a leading electronic manufacturer who is looking for a product support technician to join their team. This is a contract-hire position working 8am-5pm Monday-Friday, with occasional overtime on Saturdays. Responsibilities: Support Technician will repair, maintain, troubleshoot, and inspect product Technician will assist...


  • Raleigh, United States Focused HR Solutions Full time

    Position is 100% on-site in Raleigh, NC.  Candidate MUST be local to the Raleigh area (Triangle Region of NC). Candidate must work EST Business Hours.   Our direct client has an opening for a User Support Technician position # 735461. This position is for 12+ months, with option of extension, and will be 100% on-site in Raleigh. (must work EST business...


  • Raleigh, United States WakeMed Full time

    About WakeMed:Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.EOEPosition Information:The Paramedic in the...


  • Raleigh, United States Acuren Full time

    Acuren is currently recruiting for Multi-Certfiied NDT Level II Technician (MT, PT, UTT) with CWI for our operations in Raleigh, NC. Responsibilities Set up and calibrate nondestructive testing equipment Conduct tests to ensure quality or detect discontinuities (defects) using NDT methods of inspection Establish techniques for proper examination of...


  • Raleigh, United States Acuren Inspection, Inc. Full time

    Position Summary: Acuren is currently recruiting for Multi-Certfiied NDT Level II Technician (MT, PT, UTT) with CWI for our operations in Raleigh, NC. Responsibilities: Set up and calibrate nondestructive testing equipment Conduct tests to ensure quality or detect discontinuities (defects) using NDT methods of inspection Establish techniques for proper...