Wireless Network Operations Engineer

3 weeks ago


Atlanta, United States Tekgence Inc Full time

Job Title: Wireless Network Operations Engineer

Duration: 18 months

Location: Onsite ATL, GA


Seeking a Senior Wireless Network Engineer with a passion for technology, collaboration, and creative problem-solving. The Engineer will actively contribute a WiFi6 role out and will be involved in LAN refreshes, switch swaps and creating network dashboards, while working closely with Network Architects, Operations Engineers, and senior leadership to provide top-tier customer service to the business.


Primary Accountabilities/Responsibilities:

  • Provide daily support of LAN, WAN, Wireless and Network Trading Infrastructures. This includes monitoring, administering, and troubleshooting to maximize network availability
  • Monitors network performance to ensure capacity planning is performed and is proactive in assessing and recommending improvement.
  • Complete project tasks/milestones and BAU work as a member of the Network Operations team
  • Perform written Root Cause Analysis documents for network outages and incidents when required
  • Ability to resolve incidents, problems, and change requests in accordance with service-level agreements (SLA’s) within approved maintenance windows
  • Strong analytical network troubleshooting skills and proficiency with packet capture tools
  • Ability to perform complex migrations/upgrades and deploy new technologies/features as the network environment evolves
  • Experience with developing professional diagrams and illustrations of network infrastructure
  • Research industry trends and becomes familiar with the laws and regulations of the firm
  • Utilize company resources to improve processes and procedures for team
  • Ensure operational documentation is completed and shared among entire Network Systems group
  • Update internal systems with the most current data and/or information as required/needed
  • Assist with preparing information and research materials for review
  • Attend meetings, events, and other networking opportunities
  • Experience with fundamentals in disaster recovery, change management, logging and alerting, and incident response
  • This list of responsibilities may not be all-inclusive and can be expanded to include other duties or responsibilities as needed


Qualifications

  • 4-year degree in Computer Science, Information Technology, or Management Information Systems or relevant experience/certifications
  • 8 + years’ experience providing Network Engineering support
  • Experience managing a WiFi6 rollout
  • 5 + years’ experience building/managing relationships with senior technical customers
  • 5 + years’ experience supporting Cisco ASA/Palo Alto Firewalls
  • 5 + years’ experience supporting F5 Load Balancers
  • 3 + years’ experience supporting Cloud-based network infrastructure (Azure/AWS)
  • 3 + years’ experience supporting multicast (IGMP, PIM, RP)
  • Experience with automation tools, Python, Ansible, etc.
  • Strong verbal and written communication
  • Excellent analytical and problem-solving skills
  • Extensive experience with the following technologies BGP, EIGRP, OSPF, MPLS, VRF, QoS, PBR, VSS, HSRP, STP, and WAN Optimization technologies
  • Experience configuring and maintaining Cisco ISE in an enterprise environment
  • Experience supporting Arista and Cisco switching (Catalyst/Nexus)
  • Operational experience with SD-WAN solutions a plus
  • Operational experience with Cisco Meraki (Wireless) a plus
  • Ability to work in a fast-paced, demanding, team-oriented environment
  • Solid organizational skills, strong work ethic and attention to detail



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