REMOTE - Field Service Engineer

Job Description
Job DescriptionReady to propel your career in the fast moving world of robotics and automation? Acieta is a leading robotic system integrator driving the future of manufacturing.
As a Field Service Engineer, you will work hands on with robots, controls, and advanced automation systems at some of the most innovative production sites in North America.
This role offers high variety, real impact, and the chance to grow your technical expertise in a company that values ownership, problem solving, and professionalism.
If you are looking to accelerate your development while doing meaningful work at the intersection of technology and industry, we want to meet you.
SummaryThe Field Service Engineer delivers technical expertise to support automation systems, including robots, PLCs, HMIs, vision systems, and motion control.
This role includes system installation, troubleshooting, programming, and training.
It is a remote position with regular travel to customer sites across North America and occasional global travel.
While fully remote is supported, Acieta prefers candidates located near one of our regional offices to support collaboration, mentorship, and long-term development.
Essential FunctionsTravel up to 90 percent, primarily within the Midwest and Great Lakes regions, with occasional international assignmentsInstall, troubleshoot, program, and maintain automated systems both on-site and remotelyTrain customer personnel on system operation, recovery, and maintenanceDocument service activities accurately and maintain necessary records and backupsSupport system upgrades, retrofits, internal builds, and integration projectsRespond to service requests, assist with spare parts orders, and contribute to proposal development as neededReport customer concerns, delays, and site barriers to the Field Support ManagerCollaborate with internal teams to identify quality or cost improvement opportunitiesPrioritize time effectively to meet service expectations and deadlinesComplete technical training and share knowledge with peersPromote and follow all safety requirements at customer sites and within AcietaRepresent Acieta with professionalism, urgency, and a customer-first mindsetPerform other duties aligned with qualifications and trainingEducation, Experience, Skills, and Physical RequirementsWhat We Are Looking ForWe know great candidates come from diverse backgrounds.
The following describes our ideal candidate, but you do not need to meet every item to apply.
If you are passionate about automation and bring related experience, we encourage you to reach out.
Education and ExperienceAssociate's or Bachelor's degree in engineering, robotics, or a related technical fieldOR equivalent hands-on experience in automation, robotics, or controlsTypically two to four years of experience working with PLCs, HMIs, motion control, robotics, or similar systemsTechnical Knowledge and SkillsRobotics and ProgrammingExperience with FANUC robot programmingFamiliarity with KUKA, ABB, Kawasaki, or Motoman also valuedVision system integration (such as Cognex or Keyence)Robotic cell recovery and teach pendant usageAutomation and ControlsAllen-Bradley PLC and HMI experienceSiemens, Omron, or Mitsubishi experience also beneficialExperience with motion, vision, and peripheral device integrationAbility to read and mark up electrical schematicsMechanical and Electrical AptitudeFamiliarity with pneumatic, hydraulic, and motor control systemsComfortable working safely with 480V systemsSkilled in using voltmeters, test tools, and diagnostic equipmentProfessional CompetenciesStrong communication and customer-facing professionalismEffective in fast-paced, self-directed field environmentsResourceful problem-solver with clear technical communicationTeam-oriented and willing to support peers across departmentsTravel and LogisticsValid driver's license and clean driving record, or reliable transportationValid passport or ability to obtain one for occasional international travelWillingness to travel up to 90 percent, including site stays ranging from one day to sixty days or morePhysical RequirementsThe physical demands described here are representative of those required to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities.
Frequent use of hands to handle tools, parts, and equipmentRegular standing, sitting, reaching, walking, and verbal communicationOccasional climbing, balancing, stooping, kneeling, crouching, or crawlingAbility to lift or move up to 50 poundsVisual acuity including close vision, distance vision, vision, peripheral vision, depth perception, and ability to adjust focusRoutine carrying of a tool bag to workstationsWork EnvironmentThe work environment characteristics described here are representative of those encountered while performing essential functions.
Reasonable accommodations may be made for individuals with disabilities.
Frequent work on manufacturing