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Bilingual Collections Agent
2 months ago
CornerStone Staffing is hiring BILINGUAL Customer Service/Collections Reps for a client in the Las Colinas area.
If you are Bilingual (English / Spanish) and have previous experience with early stage collections or payment processing experience in a call center environment
Apply Online TODAY
Job Title: BILINGUAL Collections/Customer Service Agent (English/Spanish)
Location: ON SITE IN IRVING
Pay: $16/hour
Schedule: Monday - Saturday / 9 AM-7 PM (schedule will be either 9a-6p or 10a-7)
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Rotating Saturdays with every Sunday off
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If scheduled Saturdays then your other day off will be during the week
JOB DESCRIPTION:
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Making outbound calls on past due accounts
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Facilitate outbound soft collection calls servicing accounts that are past due less than 2 weeks
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Manage and track all activity using core system of record.
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Motivated to meet and exceed customer service expectations.
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Making suitable arrangements with customers that are currently past due.
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Identifying accounts that require management review.
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Providing outstanding customer service
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Maintaining required standards set by the department.
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Adherence to Company policies and procedures
REQUIREMENTS:
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Bilingual in English and Spanish -90% of the communication will be done in Spanish REQUIRED
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1+ year of AR/Collections/Payment Processing experience preferred
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1+ years of customer service or call center experience REQUIRED
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High School Diploma or GED required
Application Process Includes:
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Background Check
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Client interview
To Apply for this Job:
Click the Apply Online button, then:
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If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.
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If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application and select the Grand Prairie/Arlington Branch.
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