Information Technology Service Delivery Manager
4 weeks ago
Job Title: Service Delivery Manager
Location: Enon, OH 45323
Term: 12-month contract
Required Skills & Experience
Manage relationships between the client Networking team and its customers (internal and external).
Strong diagnostic and problem-solving skills.
Active listening and analysis to identify issues or problems to ensure correct teams are involved in remediation efforts.
Research and creativity to identify a solution to the issue or problem.
Ability to communicate resolutions in a simple, easy to understand manner to the business.
Communication skills.
Verbal and written – via phone, email, chat, etc.
Must be able to clearly communicate status updates.
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