Patient Engagement Leader
4 weeks ago
Job Summary:
The Patient Engagement Leader is responsible for developing and implementing strategies to identify, engage, and enroll patients for clinical trials and research studies. This role is accountable for recruiting and scheduling patient appointments and achieving daily and monthly goals.
Essential Functions:
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Develop and execute patient recruitment plans for clinical trials, ensuring alignment with study protocols and timelines.
• Ensure achievement of recruitment goals. Monitor and analyze recruitment metrics, adjusting strategies as needed to meet enrollment goals.
• Engage patients and exhibit a high level of diligence in scheduling patients with providers, coordinators, and other specialized resources.
• Identify and engage potential study participants through various outreach methods, including community events, social media, and direct communication.
• Communicate electronically with patients including via email, phone, text via other software. • Review practice EMR and/or other software to identify patients appropriate for study screening.
• Provide patients and participating practices with information relating to clinical research activities.
• Educate patients and their families about clinical trials, addressing questions and concerns to facilitate and schedule screenings.
• Enter patient records into proprietary software, when necessary.
• Collaborate with clinical teams and research coordinators to ensure smooth participation, onboarding, and retention of patients.
• Maintain accurate and confidential records of potential participants and recruitment efforts.
• Build relationships with healthcare providers, community organizations, and advocacy groups to enhance recruitment and retention efforts.
• Participate in the development of recruitment materials, such as brochures and presentations.
• Stay informed about industry trends and regulatory requirements related to patient recruitment and clinical trials.
• Ensure compliance with regulatory requirements, including HIPAA, IRB protocols, and Good Clinical Practice (GCP) guidelines.
• Additional duties as assigned.
Requirements:
• High school diploma or equivalent, Bachelor's degree preferred
• Computer skills: Excel
• Prior experience in a sales position and history of achieving sales goals/metrics
• Prior experience in healthcare industry or patient oriented role preferred
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