IT Support
2 days ago
Bloomfield, United States
Creative Financial Staffing
Full time
Why take this Support Specialist role?
- Flexible part-time hours with the potential for full-time opportunities
- Work in a supportive and friendly environment focused on resident care
- Gain experience providing tech support and contributing to event setups for a vibrant community
- Minimal day-to-day workload, perfect for someone looking for consistent yet manageable work
What will the Support Specialist do?
- Provide basic tech support, primarily resolving Wi-Fi and computer issues for residents
- Handle 3-8 support tickets per day, including resetting computers and troubleshooting minor connectivity problems
- Split time between email support and on-site troubleshooting in resident apartments/cottages
- Potential involvement in event support during quieter periods, assisting with power and audio setup
- Work closely with the Resident Services department, spending half the time at the desk and half in the field supporting residents
What are the requirements for the role?
- Familiarity with basic tech troubleshooting (formal IT background not required)
- Strong interpersonal skills, with the ability to patiently assist elderly residents
- Comfortable with light physical activity, such as walking between apartments on a large campus
- Independent worker who can balance desk-based tasks with field support
