Strategic Operations Specialist

2 weeks ago

Chicago, United States Inter-Con Security Full time

Overview

Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con (ICS) provides custom client solutions tailored to quality with the flexibility to operate in highly complex environments. The firm specializes in providing tailored services to clients whose needs exceed the sophistication and expertise of traditional guard firms. Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con employs over 25,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience.


Inter-Con is Everywhere Security Matters.


Job Summary:

As Strategic Operations Specialist, your primary responsibility will be to ensure the quality of data output for paying and billing all assigned accounts. In a fast-paced environment, you will identify any issues that could impact payroll and invoicing and take proactive measures to resolve them by coordinating with relevant departments. Additionally, you will utilize your analytical skills to generate deliverables that comply with all technical specifications outlined in the contract.


Primary Responsibilities:

  • timesheets for Payroll & Invoicing by leveraging Salesforce exception reporting and audit reports
  • Salesforce task and case load
  • and escalate operational issues impacting pay/bill quality and timeliness, such as unjustified overtime.
  • with appropriate leadership cross-functionally to drive resolution on operational issues.
  • of personnel, with management and scheduling thereof
  • hand off pay/bill deliverables to downstream departments.
  • clear and concise pay/bill status reporting on demand, as well as concrete forecast.
  • Operations on Pay Bill process and procedures to support a smooth pay bill operation.
  • in Salesforce and Excel on data sets to audit, correct, and create data load files.
  • and variances


Qualifications:

  • communication skills with a high level of proficiency in English.
  • to 3 years of experience utilizing Salesforce within a medium to large organization preferred. Salesforce Trailhead completions also preferred.
  • at web-interface reporting tools and data manipulation using Excel (pivot tables, Index & Match).
  • understanding of Payroll and Billing fundamentals. FP&A component as a background would be nice.
  • conforming data to a set of technical requirements.
  • and analytical skills


Other Requirements or Competencies:

  • of achieving objectives and meeting deadlines in dynamic, high-pressure organizations.
  • are motivated, positive, and a team player. You work well with others, and you bring a great attitude to your work each and every day. You have high integrity and are excited to produce a great work product.
  • to change.
  • degree of accuracy and attention to detail.


Inter-Con Security Systems, Inc. is an affirmative action employer who provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups.

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