Dispatch Clerk

We are looking for a detail-oriented employee to enter data, control scheduling, and dispatch our drivers to customer locations. In this role, your duties will include communicating with our customers to record their requirements, planning and adjusting routes, as well as scheduling drivers to deliver or collect freight, shipments, and packages.

Job Responsibilities:

• Communicating with customers, and sales team about freight details, delivery or pickup times, and special handling requests.
• Preparing dispatch documents, as well as generating freight bills and invoices.
• Maintaining records of dispatched calls, project lay schedules, and any changes to the customer’s needs.
• Maintaining and organizing a daily shipping schedule.
• Scheduling drivers to make freight deliveries or collect shipments and packages.
• Be the point of contact for the yard, shipping shack, and the sales team.
• Assist with any clerical needs for the shipping department.
• Able to communicate with drivers and coordinate routes.

Education and Experience:

• High school diploma or GED.
• At least 2 years of recent experience with and exceptional ability to schedule company drivers(flatbed), plan routes, and dispatch drivers to customer locations required.
• Extensive experience in customer services, as well as generating freight bills and invoices..
• Proficiency in office software, including Microsoft Word, Excel, and Outlook Express.
• Excellent organizational, communication, and time management skills.
• Bilingual is a plus

Position Type/Expected Hours of Work:

This is a full-time position. Days and hours of work are Monday through Friday, General Hours of operations will be 6:30am-4:30pm OT will be required as needed.