Senior Manager of Operations

3 weeks ago

Aurora, United States Results Learning LLC Full time

About Us: Results learning drives our passion from the belief that every learner deserves to be seen, and taught the way they learn best. Results Learning, LLC partners with educational institutions committed to fostering equity, accessibility, and success in education. Results Learning provides direct services in special education, Intervention, and services targeted to economically disadvantaged students


Position Overview:

The Operations Manager will oversee our daily business activities and drive efficiency and effectiveness within the organization. The ideal candidate will be an effective communicator, a strategic thinker with a passion for education, possessing the ability to improve operational systems, processes, and best practices. You will play a crucial role in ensuring our business operations run smoothly and support our mission to provide outstanding educational services.


Key Responsibilities:

  • Oversee daily operations of the company and work closely with the executive team to set strategic goals.
  • Work side by side with the CEO and develop strategic initiatives to drive company growth and maximize the effectiveness of services for students.
  • Implement efficient processes and standards to enhance productivity and ensure operational excellence.
  • Develop innovative solutions to enhance operational efficiency and address challenges head-on. Lead by example in fostering an environment where creative thinking and innovation are encouraged and rewarded.
  • Manage procurement processes and coordinate material and resource allocation.
  • Leverage a diverse skill set across business functions to adapt to and manage a variety of tasks, projects, and challenges. Your ability to wear multiple hats will be crucial in driving our mission forward.
  • Utilize strong analytical skills to oversee financial management, including budgeting, forecasting, and financial planning. Ensure that resources are allocated efficiently and that financial practices support the organization's sustainability and growth.
  • Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
  • Work with the HR department to recruit, onboard, train, and oversee staff performance.
  • Identify opportunities for process and operations optimization, including technology implementation.
  • Foster a positive, inclusive, and productive work environment by providing clear direction and encouraging team communication and collaboration.
  • Coordinate with marketing and sales to ensure alignment with business goals.
  • Analyze operational data to evaluate performance and make necessary adjustments to meet business objectives.
  • Support a team of Program Managers by leveraging extensive experience and knowledge in program management, including assistance in implementing and maintaining company projects/programs.
  • Demonstrate a hands-on approach by actively supporting our educational programs in the office and the field.
  • Ensure the smooth operation of all business functions, collaborating closely with department heads to foster synergy and drive collective goals.


Qualifications:

  • Bachelor's degree in Business Administration, Operations Management, or related field.
  • Proven experience as an Operations Manager or similar role, preferably in the education sector.
  • A track record of creative problem-solving and the ability to think outside the box.
  • A versatile background with experience across various business functions, demonstrating adaptability and a broad skill set.
  • Excellent leadership and communication skills, capable of inspiring and motivating teams.
  • Outstanding communication skills.
  • Strong analytical abilities, particularly in financial management, with experience in budgeting, planning, and resource allocation.
  • A proactive and hands-on approach, with a willingness to directly support and participate in educational programs.
  • Proficient in operations-related technology and software.
  • A commitment to our core values of diversity, inclusivity, and educational empowerment.


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