Business Analyst

4 weeks ago


Chicago, United States Pinnacle Group, Inc. Full time

Job Summary:

  • The Business Analyst V will work with Digital Technology, business stakeholders and external partners to analyze customer processes and requirements, analyze upstream and downstream application data dependencies, and prepare specified project documentation.
  • Assists in business process redesign as needed.
  • Maintains communication with customers and team members and promotes a team environment.


Primary Responsibilities:

  • Works/Consults across multiple software projects as a senior business analyst
  • Works on multiple complex software projects that require subject matter business domain expertise.
  • Independently document requirements including user stories (use cases), complex workflow models and process maps
  • Facilitate the resolution and root cause of questions and issues.
  • Facilitate meetings with Technology and Business Leaders to develop and prioritize requirements.
  • Work with the business on developing and validating user acceptance criteria.
  • Work with technology and business teams to coordinate testing and deployment dates.
  • Prepare cost/benefit analyses for potential solutions.
  • Knowledge leader in business principles and processes related to Crew Bidding and Awarding


Qualifications:

  • BS/BA, preferably in Information Technology or Business or equivalent experience, education, or training
  • 6 or more years IT and/or business experience, or any equivalent combination of experience, education, and/or training
  • 4 or more years of business analysis experience.
  • Hands-on experience creating user stories, use cases and process flows.
  • Experience with Agile, Scrum and Waterfall methodologies.
  • Completed multiple projects involving the creation or enhancement of software applications.
  • Can drive the priority of requirements and issues, while managing conflicts and facilitating compromise to help meet business expectations.
  • Excellent communication and problem-solving skills
  • Strong organizational, analytical, and critical thinking skills
  • Must be legally authorized to work in the United States for any employer without sponsorship.


Preferred Qualifications:

  • Experience with Azure DevOps or similar tools
  • Completed projects focused on supporting Crew Planning
  • Knowledge and experience specific to Airline operations and/or Crew Planning



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