VITA Site Coordinator

7 days ago

Searcy, United States Arkansas Asset Builders Full time

Company Description

Arkansas Asset Builders is a nonprofit organization based in Conway, Arkansas, focused on empowering individuals and communities economically through free tax preparation and financial education programs. The organization aims to help all Arkansans build wealth and financial well-being by providing assistance in financial goal-setting, managing spending, debt management, and savings.


Role Description

This is a volunteer role for a VITA Site Coordinator at our White County Library site in Searcy, AR. The VITA Site Coordinator will be responsible for managing a small team of volunteers to ensure the completion and filing of federal and state tax returns within the scope of the IRS VITA program. The Site Coordinator will also be the primary point of contact for any taxpayers who need to resolve errors with their tax return or have other concerns about their service at the VITA site.


Duties

  • Supervise a small team of volunteers to manage schedules, provide support, and ensure that tax returns are prepared in a timely manner
  • Verify that all returns prepared are within the scope of the VITA program
  • Electronically file the tax returns with the state and IRS in a timely manner and monitor acknowledgements
  • Ensure that rejected returns are resolved and that taxpayers are contacted if needed
  • Act as a liaison between the volunteers, staff, and program partners, addressing any relevant questions or concerns that may arise
  • Develop and maintain a professional relationship with the volunteers, staff, and communities that VITA serves
  • Maintain confidentiality of taxpayer information


Skills and Qualifications

  • Professional experience with tax preparation a plus
  • Leadership skills
  • Strong verbal and communication skills
  • Good interpersonal skills and comfortable managing other volunteers


Time Requirements

  • Commit to volunteering a minimum of 30 hours during tax season
  • Ability to work as a volunteer on Thursdays from 3:30-7:30pm each week from early February to mid-April


Training Requirements

  • Attend 12+ hours of online tax law and site coordinator training
  • Take the IRS volunteer certification test to achieve certification at the Advanced level
  • Complete TaxSlayer software training