General Manager

2 weeks ago


Cincinnati, United States Compass Group USA Full time

Being part of the Company Management team is about making a difference. If you are passionate about providing the best possible service to residents and customers then we want you to join our team and make a difference today As a General Manager, you will be directly responsible for the overall operation and cost-effective management of multiple dining service departments in more than one facility in a given geography. Ensures team achievement of financial goals and targets.


Key Responsibilities:


  • Is well versed in all aspects of foodservice management, with a proven track record of success
  • Takes ownership of the operation and ensure operation meets all timelines for service and all other timelines established by management and/or client
  • Manages all financials including planning, budget development and analysis, and financial reporting
  • Is proactive and positive; interacts professionally with a diverse group of associates, peers, managers, suppliers, clients and customers
  • Demonstrates initiative and good judgement in assisting customers, clients, peers and subordinates
  • Conducts management meetings
  • Has the ability to think quickly and accurately, be able to evaluate problems and make appropriate recommendations
  • Audits units to ensure conformance with the Company, government and accrediting agency standards, regulations and codes regarding food storage, preparation, sanitation and record keeping
  • Hires, trains and orientates new management associates


Preferred Qualifications:


  • B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus five to seven years of directly related experience preferred
  • Minimum of five years of retail operational foodservice management experience preferred, flexible depending upon formal degree or training
  • Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation
  • P&L accountability and contract-managed service experience is desirable
  • Multi-unit management experience preferred
  • Experience with cash retail operations
  • Retail marketing experience is highly desirable
  • Supervisory, leadership, management and coaching skills
  • Good communication skills both written and verbal
  • Ability to communicate on various levels to include management, customer and associate levels
  • Knowledge of financial, budgetary, accounting and computational practices
  • Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet
  • Certified Dietary Manager (CDM) certification highly desirable


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