Quality Supervisor

3 weeks ago

Middleton, United States Fristam Pumps USA Full time

Fristam Pumps USA, a leading manufacturer of pumps and mixers for the food, dairy and pharmaceutical industries located in Middleton, WI has an excellent opportunity for a self-motivated, detail oriented individual passionate about quality to join our team as the Quality Supervisor. This position will be responsible for supervising all aspects of the quality area by providing quality solutions and support to all areas of the company.


What You'll Be Doing:

  • Working with the Engineering and the Production teams, establishes and implements quality control procedures and standards for inspections of raw materials, in-process, and finished products stages.
  • Carry out supervisory responsibilities including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Designs work flows and procedures as needed for the department with overall direction set by senior management
  • Records quality measures and analyzes performance using statistical process control methods
  • Develops and analyzes quality reports
  • Reviews Supplier responsibility Non-Conforming Material reports and dispositions material in a timely manner, working with Engineers and Purchasing as required.
  • As it relates to quality, lead investigations in response to customer complaints and drive improvements where necessary.
  • Establish performance metrics to communicate departmental performance and improvement.
  • Create an environment of continuous improvement by ensuring proper training is being done in the department; maintain adequate staffing and proper tools and equipment necessary to ensure workload can be done.
  • Review department costs including overtime and other departmental budget items; justify new equipment and tool purchases.
  • Support the Business Management System including ISO Audit Committee activities, 5S activities and workplace scans by actively participating in internal and external audits, arranging internal audits according to schedule, assisting in external audits as requested, preparing timely and accurate audit reports, issuing and closing out findings, elevating issues related to audit findings as needed, and maintain a clean and organized work area.


What You Bring with You (Qualifications/Experience):

  • Relevant associate’s degree with a minimum of five (5) years manufacturing experience required; Bachelor’s degree in Quality, Operations, or Engineering with progressive experience overseeing the quality function in a manufacturing environment preferred
  • Previous supervisory experience in a manufacturing environment
  • Experience with Quality Management Systems
  • Advanced knowledge of quality improvement tools and techniques (i.e., Lean, Statistical Process Control, ISO9001)
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Basic knowledge of CMM programming
  • Proficient in Microsoft Office Suite; strong aptitude working in an ERP or other related system


What We Offer:

  • Competitive wages and excellent benefits package
  • Generous paid time off and paid holidays
  • Quarterly profit sharing
  • Tuition Reimbursement
  • Professional Development Opportunities
  • Flexible, family-friendly work environment


Fristam Pumps USA is an Equal Opportunity Employer.

Email a resume to: humanresources@fristampumps.com

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