Solution Architect

1 month ago

Dallas, United States InfoVision Inc. Full time

Solution Architect (2 or 3 days onsite in a week)

Dallas, TX

Long term


We are seeking a highly motivated and skilled Senior Analyst & Solution Architect to join our team and play a pivotal role in building a cutting-edge proactive engine solution. This platform will be instrumental in identifying customer churn risks, optimizing user journeys, and ultimately enhancing customer satisfaction.


Responsibilities:

  • Design, architect and guide the team in building a robust, AI and rules driven solution
  • Collaborate with data scientists and engineers to develop algorithms that analyze diverse datasets including system data, application logs, and customer interactions.
  • Ability to connect the dots by identifying trends and anomalies within the data to predict potential customer issues and churn risks.
  • Design and implement machine learning models to suggest root cause analyses and proactive solutions.
  • Develop and document technical specifications for the solution architecture.
  • Work collaboratively with stakeholders across various areas to ensure seamless integration and implementation.
  • Continuously monitor and evaluate the performance of the proactive engine, refining and optimizing as needed.
  • Must be willing to be hands-on and lead by example when the situation demands it
  • Stay up-to-date on the latest advancements in AI, machine learning, and data analytics.


Qualifications:

  • Minimum 5+ years of experience in Python programming, data analysis and solution architecture.
  • Proven track record of designing and implementing complex data-driven solutions.
  • Expertise in BigQuery, including data modeling, querying, and scripting.
  • Strong analytical skills with the ability to identify patterns and trends in large datasets.
  • Experience with machine learning concepts and familiarity with applying them to real-world problems (a plus).
  • Excellent communication and collaboration skills to work effectively with cross-functional teams.
  • A passion for innovation and a desire to build solutions that drive business value.


Bonus points for:

  • Experience with Google Cloud Platform (GCP)
  • Experience developing and deploying machine learning models

Experience in a customer-centric environment

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