Datacenter Technician

3 weeks ago

Charlotte, United States Apex Systems Full time

Role: Data Center Technician

Client: Large telecom client

Duration: 6mo+

Location: Fully onsite Charlotte, NC or St Louis, MO

Shift: 2nd or third shift:

Mon-Fri 11pm-7am OR Sun-Thurs 2pm-11pm


Description:

A data center technician oversees server centers and other centralized banks of computers for data, cloud, and information technology-dependent companies. Helps ensure that networks stay up and online, that data is accessible, and that the processing and performance speed and power maintains efficiency at all times. Much of a data center technician's job involves actively monitoring server and network performance and then analyzing this information. The technician determines what areas, if any, are falling below efficiency standards and works to isolate and address them. Performs troubleshooting for customer and client problems as well, seeking to isolate those problems within the server and processing structure. In most cases, a company expects the technician to be able to perform routine hardware repairs, replacements, and upgrades, as well as upgrade and augment existing hardware while causing minimal, if any, downtime for users and clients. In some cases, data center technicians may be asked to create detailed reports illustrating efficiency bottlenecks and offering upgrade solutions to solve them. Will also handle first-line customer support of software, applications, and network services.

Top requirements:

1. 2-5 years experience working in a Data Center or Field Tech environment

2. Structured cabling and server/ hardware installation

3. Ticketing programs


Job responsibilities:

  • Logging into switches/programs - monitoring and troubleshooting issues
  • Fiber and copper cabling
  • Tracing cables
  • Asset Management
  • Rack and stack
  • Experience working with ticketing programs such as Remedy or ServiceNow
  • Lift 50 lbs as necessary


Personality/Soft Skills:

  • Strong aptitude to learn
  • Team player
  • Customer service oriented


If interested, please send your resume to kwillet@apexsystems.com