Mailroom Supervisor

Tandem, an ISO 9001:2015 certified mail facility, offers full-service mail and fulfillment, first-class presort, and third-class mail processing. We employ people with disabilities, giving them the opportunity to develop job skills while earning a paycheck. Tandem has several major contracts through SourceAmerica, a national agency charged with developing employment opportunities for people with disabilities. If you are looking for an open environment in which you can grow as part of the mail service industry, we want to meet you

Since 1960, Benchmark has been empowering marginalized populations to see their potential.  We are committed to realizing the full potential of EVERYONE – those we serve, our partners and vendors, and our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences of our employees. Benchmark believes we are stronger, better, more effective in our pursuits when we are diverse; when we are equitable; and when we create space for everyone to be their authentic selves.

The Little Rock AFB is currently looking for a Mailroom Supervisor.

Pay: $24.68

GENERAL RESPONSIBILITIES:

Manages the Official Mail Center (OMC) and Postal Service Center (PSC), directing the work of the Associates/Lead and coordinating with the AFB officials. Participates in the daily processing of mail and packages from the USPS, FEDEX and UPS.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Establish work schedules and approve time sheets for Mailroom Associates.
• Satisfy all requirements of the AFB Mail Services Contract (i.e., keep plans and procedures updated, prepare and submit appropriate reports in a timely manner).
• Train and counsel Mailroom Associates as required.
• Ensure the Performance Work Statement (PWS) is fully carried out.
• Prepare Individual Employee Eligibility forms on Mailroom Associates annually, or within 30 days for new employees.
• Prepare and administer annual company evaluations to Mailroom Associates.
• Advertise for, interview, submit paperwork to company HR for review and verification and select potential new employees when required.
• Ensure incoming mail to the base is sorted and security screened.
• Ensure mail delivery to the base according to established delivery schedule.
• Maintain tracking logs to assist in monitoring the base’s accountable mail.
• Follow all rules and regulations in accordance with Little Rock AFB.
• Report any suspected abuse, neglect or exploitation immediately to supervisor or department head.
• Comply with all standards to assure the health and safety of all individuals.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Possess a high degree of honesty and be trustworthy.
• Possess computer skills to access internet, produce spreadsheets and documents, and email internal and external organizations.
• Ability to work well with others and direct and inspire the team efforts.
• Ability to serve customers with a professional and polite attitude.
• Must present themselves daily in a profession manner and with a professional appearance.

QUALIFICATIONS:

• Valid driver’s license and auto insurance.
• Have a high school diploma or GED, college degree preferred.
• Never have been convicted of crimes involving theft.
• Not have been previously removed for cause from work in a postal, mail, or other communications activity.
• Must obtain or have a valid Secret security clearance on file.

(In August 2022, the company names “Post Masters, Blue Octopus Printing, and DOMA Document Solutions,” providing print, mail, and digital solutions to customers were rebranded as Tandem Solutions, or Tandem for short. These three entities, housed under AWRC, Benchmark Human Services’ not-for-profit sister company, look forward to partnering with customers and new team members under this new identity moving forward. To be clear, nothing has changed except the brand name. The work remains the same, the management and ownership remain the same, and most importantly, the team and mission remain the same.)

Tandem is an EOE/AAP Employer. Veterans, women, and individuals with disabilities are encouraged to apply. Interested candidates can apply online at www.BenchmarkHS.com/Careers.