Field Service Technician

3 months ago

Chicago, United States Jobot Full time
Leading Automation Company offering, 401K with Company Match, Great Health Benefits, Generous PTO plan

This Jobot Job is hosted by: Robert Donohue
Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $30 - $42 per hour

A bit about us:

Join Our Team as a Field Service Technician

Company Overview:
As an international leader in the automation industry, we are expanding our team and seeking dedicated Field Service Technicians. This role involves significant travel—up to 90%—including overnight stays and occasional weekends.

Pay rates will be vary by experience and location.
Key Responsibilities:
  • Field Service Operations: Perform installations, commissioning, emergency repairs, preventive maintenance, audits, retrofits, and training at customer sites.
  • Technical Modifications: Execute mechanical and electrical modifications, including PLC programming and servo drive configuration.
  • Customer Engagement: Conduct site meetings to explain job scope, review work completed, and train customer personnel on equipment operation, functionality, and maintenance.
  • Service Excellence: Meet service delivery objectives such as response time, first-time fix rates, and customer satisfaction.
  • Communication: Effectively communicate with field service management and internal support teams to address and resolve customer issues.
  • Feedback and Collaboration: Provide equipment reliability feedback to quality engineering and collaborate on enhancements.
  • Compliance and Documentation: Adhere to industry, company, and customer safety standards. Ensure timely and accurate completion of paperwork, timesheets, CRM entries, and expense reports.
  • Technical Support: Occasionally perform technical support, final assurance, or other tasks at Lifecycle Services headquarters.

What We Offer:
  • Opportunities to travel and work in diverse environments
  • A chance to contribute to cutting-edge automation solutions
  • A dynamic and supportive team environment
  • Apply today to be a key part of our expanding team and make an impact in the automation industry


Why join us?

Company Benefits:
  • Career Growth: Enjoy robust opportunities for advancement and professional development within our company.
  • Flexible Compensation: Benefit from overtime and double time pay options.
  • Comprehensive Health Benefits: Access excellent health coverage to support your well-being.
  • Generous Paid Time Off: Take advantage of our substantial PTO plan to maintain a healthy work-life balance.
  • 401(k) with Company Match: Secure your financial future with our competitive 401(k) plan and generous company matching contributions.


Job Details

Qualifications:
  • Educational Background: Associate's or Bachelor's degree in Mechatronics, Electrical Engineering (EE), Electrical Engineering Technology (EET), Electrical and Computer Engineering (EECS), or Industrial Electronics preferred.
  • Experience: Minimum of 3 years of hands-on experience with mechanical, electrical, and pneumatic components, as well as HMI systems.
  • Technical Skills: Proficient in diagnosing, troubleshooting, and repairing electronics and mechanical issues in the field.
  • PLC Programming: Experience with AB CompactLogix PLCs and RSLogix500/5000, including making minor modifications to PLC programs and troubleshooting network issues through PLCs.
  • Technical Interpretation: Ability to interpret complex technical information, including schematics, related to mechanics and electronics.
  • Drive Configuration: Experience with Variable Frequency Drive (VFD) parameter configuration and setting up Servo drives and motors.
  • Licenses: Valid driver’s license and ability to qualify for a U.S. passport.


Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

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