Operations Specialist

1 day ago


Arcadia, United States Chong Hing Jewelers, Corp. Full time

Role Description


This is a full-time on-site role for an Operations Specialist at CH Jewelers / TimeVallee in Arcadia, CA. The Operations Specialist will play a crucial role in ensuring that an organization's day-to-day operations run smoothly and efficiently. You will be responsible for ensuring daily tasks are completed on a timely manner according to company expectations and procedure. The Operations Specialist will also be responsible for maintaining the showroom and assist client advisors with aftersales services.


Job Responsibilities

  • Oversee day-to-day operations to ensure smooth and efficient processes
  • Collaborate with various departments to streamline workflows and resolve issues
  • Monitor daily operations to ensure tasks are completed according to established procedures and standards.
  • Maintain clean, neat, and organized stock rooms with proper labeling to facilitate sales
  • Oversee the movement of merchandise from the stockroom to the sales floor and maintain appropriate inventory levels to align with sales potential
  • Facilitate the implementation of security measures through inspections, audits, and preparing products for display
  • Provide the sales team with detailed updates regarding inventory availability to support the sales process and enhance sales performance
  • Strong communication skills and the ability to work collaboratively with cross-functional teams


Required Qualifications


  • Effective Communication skills
  • Customer Satisfaction management
  • Strong interpersonal skills
  • Ability to work collaboratively in a team environment
  • Bachelor's or Associate's degree or above required
  • Must have authorization to work in the United States


Desired Qualifications


  • Native or working proficiency in an additional language other than English
  • Prior experience in luxury retail, jewelry industry, or hospitality
  • Prior experience in luxury retail marketing
  • Knowledge or qualifications in luxury watches, jewelry, and/ or hospitality services


*The offered pay rate will be based on the candidate’s relevant skills and experience

*Although we are actively hiring, please not that the start date for this position is early to mid March 2025



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