Senior Business Analyst

2 weeks ago

Columbus, United States Planet Interactive Full time

Our client, an established and well-loved Retailer, is looking for a Senior Business Analyst on a ~7 month contract. This role will be 40 hours a week and will be hybrid in Columbus, OH.

The Sr. Business Analyst is an individual contributor role responsible for working with both business and technical teams to understand and document requirements for projects of larger scale or high complexity in terms of ambiguity of problem, opportunity, solution, and strategic importance. This includes applying extensive domain knowledge and using expert technical skills to support business partners, resolve problems, mentor team members, and providing peer training as required.

The Sr. Business Analyst articulates business processes, information flows and enablement of technology, as well as establishes strong partnerships with both internal and external partners to ensure seamless execution. In addition, they must lead cross functional teams from concept through launch by documenting scope boundaries, assessing risk, and escalating as needed for issue resolution.

Responsibilities:

  • Lead management disciplines for a program or large initiatives that span business operations and/or technological changes for multiple areas of the business
  • Ensure all delivery teams in business and/or technology are aligned to deliver expected business outcomes that ladder back to sub-investments, by supporting execution of requirements for integrations and inter-dependencies
  • Create current and future process maps across various areas business or technology units, and identify improvement opportunities for optimization or automation
  • Establish collaborative partnerships with vendors, senior-management stakeholders, delivery teams, senior team members, and executive team members to deliver work
  • Demonstrate adaptive vertical or horizontal approach to business, functional, technical and operational requirements management based on defined delivery approach of working teams
  • Manage task inter-dependencies between delivery teams who are operating in one or multiple delivery models (waterfall, agile, hybrid)
  • Provide Change Management support on program training needs by creating user manuals and/or standard operating procedures
  • Collect and analyze program data/results that support key program metrics (value management)
  • Provide support to Portfolio team to identify and document right-sized sub-investments for Business Case Development

Qualifications:

  • 5+ years Business Analyst experience required
  • Retail work experience preferred
  • Experience working on large scale and highly complex projects or programs involving cross-functional teams and external vendors
  • Advanced problem solving, analytical skills by applying creative thinking and analysis and present those insights through visualization so others can gain clarity and collaborate around the issue
  • Ability to manage time and prioritize tasks by importance, due date, and interdependence with other tasks
  • Proven ability to work well individually and within the team environment; delegating and sharing decision-making with teammates as appropriate
  • Bachelor's Degree in Business or related area of study a plus
  • Certifications on any of the following a plus:
  • IIBA CBAP
  • CSM/PSM
  • CSPO/PSPO
  • BPM
  • Green Belt Lean Six Sigma

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