Program/Project Manager

4 weeks ago

Houston, United States VC5 Consulting Full time

Job Description:

Role and Responsibilities

  • Lead IT product strategy, programs and initiatives which supports the medium and long term goals of the Business Unit.
  • Develop and maintain a product and solutions roadmap and backlog which includes short term tactical and longer term strategic solutions. Review the product plans with internal stakeholders on a frequent and regular basis.
  • Collaboratively work with business units to identify and define business challenges and assist in the development of workable IT solutions to achieve business objectives.
  • Proactively define business opportunities & assist with the development of actionable solutions.
  • Partner with key stakeholders to understand and document requirements.
  • Collaborate with IT Support, monitor system stabilization and be the focal during any outages.
  • Establish and maintain good relationships with internal and external stakeholders and establish an environment of honesty, trust and reliability.
  • Become an integral part of the larger team and ensure teamwork is fostered internally and externally.
  • Define processes, operating procedures, & metrics, along with refining & implement procedures and policies
  • Promote and Facilitate collecting, inputting, and reporting of information to and from operational applications.
  • Engage & motivate associates with effective communication to promote a high performing team.
  • Follow best practices for release management with formal acceptance of new systems features, go/no-go decision reviews and effective communication during and post-product releases.
  • Provide technical expertise through the execution of presentations and demos to internal clients.
  • Develop skills & competencies based on current and projected technical requirements.
  • Lead and/or participate in operational work discussions serving as the IT liaison to the business units.
  • Serve as a champion to the business for any internal and external IT communication.

Day to day responsibilities include:

  • Collaboratively work with business units to identify and define business challenges and assist in the development of workable solutions through IT to achieve business objectives
  • Assist business and engineers in the development of clear and actionable IT project requirements
  • Lead and/or participate in operational work discussions
  • Working with operational team members to utilize IT tools effectively to facilitate the flow of information and to track work products
  • Facilitating the inputting, collecting and reporting of information to and from operational applications
  • Work with business to adequately understand daily business process and dependent IT systems to effectively and continuously look for better ways to use existing technology
  • Serve as a champion to the business for any internal IT communication
  • Manage all projects through  project lifecycle including project identification, benefit analysis, project execution, testing, reporting and organizational change management.

Position Requirements:

  • Demonstrative experience building strong relationships with internal/external customers
  • Experience in a fast-paced environment where the quick learning and initiative are key to an individual???s success
  • Be able to map business process(s) to solutions in order to adequately capture business requirements and understand all dependencies with perspective changes
  • Ability to quickly understand the operational application capability and understand the flow of information
  • Knowledgeable in the area of report development
  • Capable of working effectively with all levels
  • Strong process documentation skills
  • Good understanding of IT Application Change Management practices. Someone with experience implementing ITIL or COBIT is a plus
  • Knowledgeable of the Software Development Life Cycle process
  • Excellent project management skills
  • Capable of performing demos and or presentations to internal clients

Qualifications:

  • BS/BA degree in Computer Science, Information Systems, MIS or related technical field or 4 to 5 years of managerial experience in Information Technology
  • Demonstrative experience utilizing Agile project methodology
  • Work experience using Jira Software for project management
  • PMP and/or CSM certification preferred
  • Experience in Agile implementation methodologies
  • Experience facilitating technical design sessions and leading technical team meetings
  • Outstanding oral and written communication skills
  • 5 - 7 years??? project management experience

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