Service Desk Engineer

2 days ago


Lacey, United States Right! Systems, Inc. Full time

SERVICE DESK ENGINEER - EUC (Lacey,WA)


CANDIDATES MUST BE LOCAL TO THE SERVICE AREA – INTERNATIONAL CANDIDATES NEED NOT APPLY


Since 1993, Right Systems, Inc. (RSI) has been providing exceptional solutions and uncommon expertise to help our customers achieve lasting benefits. As a multi-vendor systems integrator, we maintain high-level certifications with key technology partners for one reason: our customers.


We are seeking a talented individual for the role of Service Desk Engineer- EUC. This is a full time position. Candidates must live in the service area and report to the Lacey office. This role reports to the Service Desk Manager.


You will be working on a team of highly skilled technicians and engineers across a wide range of disciplines. Your role is to ensure that industry best practices and methodologies are applied to the deployment, integration, and operational support of our customer environments. This is a great opportunity to build your IT career while working on exciting technologies and environments.


Work schedule is typically Monday through Friday from 8am to 5pm in-office or onsite with rotational on-call scheduling for work after-hours and on weekends.


Duties/Responsibilities


  • Build and maintain a deep technical understanding of technologies, including Windows 10/11, Microsoft Intune, Entra ID, Active Directory, Microsoft 365, and software systems. Azure and IGEL experience preferred but not required
  • Manage and maintain Microsoft 365
  • Work from Right Systems Inc. offices to diagnose and resolve both emergency and chronic problems related to availability, security, performance, connectivity, and overall functionality
  • Work on detailed and complex support incidents across multiple technologies and disciplines as part of a team of engineers
  • Attend or participate in various product training sessions and classes in order to broaden your skillset while maintaining RSI’s vendor relationships
  • Meet with customers to discuss and outline new approaches and configuraions that improve and enhance their current environments
  • Create and maintain necessary technical support documents.
  • Provide hardware and software support
  • Other work-related duties as assigned


Qualifications/Requirements


  • 1-3 years of equivalent technology experience
  • Technical school or post-secondary education in technology preferred
  • Able to demonstrate associate level expertise or equivalent certification level in one or more of the following areas:
  • Servers and Virtualization (Windows, Azure)
  • Microsoft (365/AD/Exchange/Intune)
  • Thin-client (IGEL)
  • Exposure to Citrix Virtual Application and Desktop products as well as thin client devices preferred
  • SharePoint administration experience preferred
  • Hands-on experience supporting solutions from some of the listed vendors above
  • Experience administering Microsoft Intune for Windows endpoint devices.
  • Experience administering iOS and Android devices a plus.
  • Strong interpersonal, written, and oral communication skills
  • Strong analytical and problem-solving skills
  • Strong customer service orientation
  • Candidate must be able to conduct research into issues and problems
  • Candidate must be able to present ideas in user-friendly language
  • Candidate must be highly self-motivated and self-sufficient
  • Candidate must be able to effectively prioritize tasks in a high-pressure environment
  • Candidate must have a valid Driver’s license and vehicle insurance


Compensation/Benefits


Compensation: $50-70k Annual DOE


RSI offers competitive salary, comprehensive benefits package that includes group medical, dental and vision insurance, 401(k), life insurance/LTD, and PTO (Paid Time Off) for vacation, sick and personal leave needs.


Right Systems provides equal employment opportunity to all employees and applicants for employment without regard to race, color, creed, citizenship, status, national origin, ancestry, gender, genetic information, sexual orientation, gender expression or identity, age, religion, pregnancy or pregnancy-related conditions, physical or mental disability, marital status, veteran status, political affiliation, or any other characteristic protected by law.


  • Front Desk Coordinator

    51 minutes ago


    Lacey, Washington, United States H&R Block Full time

    Front Desk Coordinator Job SummaryWe are looking for a skilled Front Desk Coordinator to join our team at H&R Block. In this role, you will play a vital part in ensuring our clients receive exceptional service from initial contact through completion of their tax preparation.Key Tasks:Provide warm and welcoming interactions with clients via phone and in...

  • Project Engineer

    2 days ago


    Lacey, United States Talent Space Full time

    Talent Space, Inc. is looking for a Project Engineer for one of its clients. Responsibilities: Prepares Water System Plans Prepares Project Reports and Construction Documents Assists in the development and/or instruction/guidance of Technicians Develops Improvement Project construction cost estimates Assists in the development of the annual capital...

  • Project Engineer

    1 day ago


    Lacey, United States Washington Water Full time

    Washington Water Service Job Description: The Project Engineer is primarily responsible for advanced projects, and works independently with minimum supervision. The position is located in Lacey, WA. ESSENTIAL FUNCTIONS Prepares Water System Plans Prepares Project Reports and Construction Documents Assists in the development and/or instruction/guidance of...


  • Lacey, Washington, United States Talent Space Full time

    About This OpportunityTalent Space, Inc. is a leading engineering services company, and we are currently seeking a skilled Project Engineer to join our team. As a Project Engineer, you will play a critical role in planning, developing, and implementing water systems projects.Key ResponsibilitiesWater System Planning: Prepare comprehensive plans for water...


  • Lacey, United States Bowman Full time

    Short Description Bowman has an opportunity for a Bridge Design Engineer III to join our team in Lacey, WA. At Bowman, we believe in creating opportunities for aspiring people to thrive and achieve ambitious goals. That's why a career at Bowman is more than a job. It is an opportunity to be part of a diverse and engaged community of professionals, to be...


  • Lacey, United States KPFF Consulting Engineers Full time

    Job DescriptionJob DescriptionCompany DescriptionAt KPFF Consulting Engineers, we are more than just an engineering design firm. For over 60 years, we have dedicated ourselves to innovative, sustainable engineering that shapes the built environment and tackles complex infrastructure challenges. Our team culture emphasizes balance, growth, and well-being,...

  • Solutions Engineer

    3 days ago


    Lacey, United States ARTESIA SYSTEMS GROUP INC Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingBonus based on performanceCompetitive salaryDental insurancePaid time offProfit sharingTraining & developmentVision insuranceCareers with Artesia Systems Group, Inc."People Focused. Solution Driven."Are you interested in joining our team? We are currently seeking highly motivated expert, senior and...

  • Software Engineer

    5 days ago


    Lacey, United States State of Washington Full time

    Salary : $81,672.00 - $109,848.00 Annually Location : Thurston County - Lacey, WA Job Type: Full Time - Permanent Remote Employment: Flexible/Hybrid Job Number: 2025-CPR529652975298-00297 Department: Dept. of Ecology Division: Climate Pollution Reduction Program Opening Date: 01/15/2025 Closing Date: Continuous Salary Information: The high end of the salary...


  • Lacey, United States KPFF Consulting Engineers Full time

    Job DescriptionJob DescriptionCompany DescriptionAt KPFF Consulting Engineers, we are more than just an engineering design firm. For over 60 years, we have dedicated ourselves to innovative, sustainable engineering that shapes the built environment and tackles complex infrastructure challenges. Our team culture emphasizes balance, growth, and well-being,...

  • Project Surveyor

    6 hours ago


    Lacey, United States KPFF Consulting Engineers Full time

    Company Description At KPFF Consulting Engineers, we are more than just an engineering design firm. For over 60 years, we have dedicated ourselves to innovative, sustainable engineering that shapes the built environment and tackles complex infrastructure challenges. Our team culture emphasizes balance, growth, and well-being, supporting each member's...

  • Fitness Trainer

    2 days ago


    Lacey, United States Planet Fitness Full time

    Job DetailsJob Location 401 Lacey - Lacey, WA Position Type Part Time Salary Range $18.50 - $20.50 Hourly Job Shift Day DescriptionJob Description The Fitness Trainer is a key role of the Judgement Free Zone and is known as the "Heartbeat of the Gym". You will be working with members of all fitness levels, some of whom could be first time gym users....


  • Lacey, Washington, United States NOAA Full time

    The Washington Climate Resilience, Equity, and Engagement Fellowship is a two-year opportunity to support the development of climate resilience in Washington State.This fellowship is part of the NOAA Coastal Resilience Fellowship Program, supporting the Climate Resilience Regional Challenge (CRRC) projects. The fellow will work closely with the Shorelands...


  • Lacey, United States Sea Mar Community Health Centers Full time

    Job DescriptionJob DescriptionSea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly...


  • Lacey, United States InsideHigherEd Full time

    Department: Academic AffairsJob Status: Full-Time; 1.0 FTE (2,080 hrs/year)FLSA Status: ExemptReports To: University PresidentDivisions Supervised: College of Arts & Sciences, School of Engineering and the College of Education and Counseling, the Office of International Programs and Development, the Office of Graduate Studies and Admissions, Center for...


  • Lacey, United States Securitas Electronic Security Full time

    Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With...

  • Security Technician

    2 days ago


    Lacey, United States Securitas Electronic Security Inc Full time

    Securitas Technology Corporations is a division of Securitas AB, the largest protective services provider in the world with over 370,000+ Securitas Heroes across the world. STC offers a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver the SES...


  • Lacey, Washington, United States Penske Truck Leasing Full time

    About Penske Logistics">Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies.">As a CDL Class A Truck Driver at Penske Logistics, you will play a critical role in ensuring the timely delivery of products to our customers.">We are seeking...


  • Lacey, United States Marvin Full time

    Job Overview: Our Design Consultants (In-Home Sales Consultants) are at the forefront of our purpose: helping our customers envision and bring to life the window and door replacement projects that will enhance and beautify the spaces they live in. Highlights of your role: Represent Marvin professionally, delivering an outstanding customer experience.In-Home...

  • Truck Driver

    20 hours ago


    Lacey, United States Penske Truck Leasing Full time

    Immediate Opportunities: Full-time Class A CDL Truck Drivers • Average 88,000 annually • $2,000 weekly guarantee plus per diem • Frequent travel required • One full week off per month What you will do: • Elite drivers are expected to cover any of our accounts where additional support is needed • Home monthly • Average 60 hours per...

  • Truck Driver

    20 hours ago


    Lacey, United States Penske Truck Leasing Full time

    Immediate Opportunities: Full-time Local Class A CDL Truck Drivers • Earn $30.60 per hour plus overtime after 40 hours • Local, Home Daily • $5000 retention bonus What you will do: • Deliver groceries to local stores making 1 to 3 stops per route • Use a manual or electric pallet jack to unload palletized groceries from trailer • Home...