Business Process Outsourcing Tech

3 months ago

Parma, United States Paladin, Inc Full time
Job Title: Business Process Outsourcing Tech
Work Location: Parma, OH
Duration: Long-term contract with option to hire
Hours: Monday-Friday 11am-7pm
Education/Experience Required: High school or equivalent

Job Description & Responsibilities :
  • Provides high-speed manual key data entry and verification from incoming hardcopy documents.
  • Provides document classification validation of automatically classified documents.
  • Provides data validation of automatically extracted data from digital documents.
  • Provides redaction validation of automatically applied redaction of digital documents.
  • Provides manual meta-data indexing from digital documents.
  • Provides quality control of documents converted to digital format.
  • Provides check data validation of incoming checks.
  • Provides check batch total reconciliation.
  • Provides check amount account distribution as required by customer.
  • Responsible for accurate high-speed (15,000 KS per hour) of hardcopy documents into the
    Unibase Data Entry Software.
  • Analyze automated document classification exceptions of digital documents and make
    corrections as necessary.
  • Analyze automated extracted data exceptions (low confidence level) from data and make
    corrections as necessary.
  • Analyze automated redacted data exceptions (low confidence level) from data and make
    corrections as necessary.
  • Responsible for manually entering meta-data index information from digital documents.
  • Analyze digital checks and accompanying coupons/documentation to ensure proper payee, valid check date, and check is signed.
  • Make corrections according to policy and procedures to include generating proper Check Return Letter, if necessary.
  • Analyze automatically extracted check CAR/LAR amounts and make corrections as necessary.
  • Ensure fiscal control of check batches.
  • Research and analyze check distributions, as required by customer.
  • Responsible for comparing hardcopy documents to digitally converted version to ensure customer required quality.
  • Meets deadlines by working at a quick and steady pace while still maintaining quality/error free work.
  • Achieves Time Productive statistics by meeting standards established by the BSS BPO manager.
  • Achieves high level of accuracy by meeting standards established by the BSS BPO manager.
  • Completes all paperwork in a timely, accurate and legible manner by reading and writing in English.
  • Must be able to adapt to changing situations and be flexible.
  • Must be able to perform repetitive work according to set procedures while maintaining quality and production standards.
  • Performs other duties as assigned.

Skills & Qualifications :
  • High school diploma or equivalent.
  • Requires minimum of 2 years of related work experience.
  • Familiarity with personal computers required.
  • Basic knowledge of ten-key and keyboard skills.
  • Excellent written and communication skills.
  • Ability to perform analysis and problem solving.
  • Detailed oriented.
  • Must be able to work in a team environment by maintaining positive, productive relationships with co-workers, other departments, and management.
  • Excellent customer service skills.

For more information or to view other opportunities, visit us at www.paladininc.com.

Paladin is an EEOC employer.

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