Claims Technician

4 days ago

Red Bank, United States Insight Global Full time

***This is a 3 month contract role***

***Pay rate: $18-20/hr***


Required Skills & Experience

• Complete assigned daily claims support activities timely and accurately according to Markel Service Standards. The Technician will be responsible for document management, identifying document types and archiving them according to Operations procedure in Claims Systems.

• Maintain understanding of departmental service standards, guidelines, processes and procedures.

• Work effectively in a smaller team environment.

• Display flexibility to support evolving department and business needs. Requirements

• Strong PC skills, especially in Outlook and paperless working environment

• Ability to learn other software required for role

• Strong skills in verbal and written communication, analysis and problem solving, organization and time management

• Excellent customer service skills

• Detail-oriented

• Comfortable with high volume workloads, multiple priorities and productivity standards

• Experience working in a team-oriented, collaborative environment

• High School diploma or equivalent is required, some college is preferred

• Insurance experience preferred

Job Description

The Claim Technician is the foundation of the claims process and as such is responsible for performing support activities that meet (or exceed) expected standard process and productivity guidelines. The Claim Technician is part of a team, and as such, is responsible for maintaining professional and positive rapport with all team members to provide quality support to the Claims Department.

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