Fleet Pneumatic/Fleet Flatbed Dispatcher

Job Summary

Assigns driver loads to deliver freight to customers promptly and efficiently. Ensures drivers meet weekly revenue targets, aligned with overall departmental revenue goals.

Duties and Responsibilities

1.      Utilizes load boards, call lists, and other options to solicit work for available drivers.

2.      Assigns drivers to convey freight as requested by customers, in compliance with DOT regulations and company guidelines.

3.      Communicates and confirms assigned dispatch for all assigned drivers. 

4.      Communicates with customers on orders and schedules drivers based upon customer needs and driver availability.

5.      Makes adjustments with dispatch based upon changing customer needs and driver availability.

6.      Manages issues and handles required discipline until escalated to management team.

7.      Ensures the accuracy of orders, driver loads and other information within the McLeod transportation system. 

8.      Enters driver assignment data in McLeod transportation system. 

9.      Works with drivers to ensure they are being efficient and productive. 

10.  Works with maintenance team and other Dispatchers to track and ensure Owner/Operators are having quarterly tractor inspections and Company fleet follows vehicle and equipment preventative maintenance programs. 

11.  Optimizes revenue potential for each driver while minimizing empty miles.

12. Communicates to Owner/Operators and Company drivers expected gross pay for each load. 

13.  Remains proficient with all transportation systems, including ELD’s, McLeod and LYTX. 

14.  Answers after-hours emergency dispatch line (on-call phone).  

15.  Prepare and publish daily and weekly reports for transportation KPIs as directed.   

16.  Communicates customer issues and works with appropriate staff to resolve in a timely manner. 

17.  Performs various other ancillary administrative duties to support the transportation department. 

18.  Performs other tasks and projects as requested.

Education Requirements 

·        High school diploma or GED equivalent 

Job Skills Requirements 

·        Prior team leadership experience  

·        Minimum of 1 years of experience in the transportation industry or related field   

·        Requires knowledge DOT rules and regulations 

·        High level of organization and time management skills 

·        Ability to handle multiple projects simultaneously in a stressful environment 

·        Excellent computer skills (good knowledge of Outlook, MS Word, Excel, Electronic Driver Software) 

Must have high level of discretion and ability to handle sensitive and confidential information appropriately 

·        High level of attention to detail 

·        Ability to work independently, multi-task and prioritize workload 

·        Capable of working some overtime as required by workload 

·        Requires good geographical sense  

·        Excellent interpersonal communication skills; Must be approachable by both customers and associates at all levels within the organization