Infrastructure Engineer

4 weeks ago


Boca Raton, United States Atlantic Group Full time

Our client, an alternative investment manager based out of Boca Raton, FL is looking to hire a full-time Infrastructure Support Engineer to work onsite while also supporting the infrastructure globally.


Requirements:

- 3+ years' end-user support experience in a primarily Windows environment

- Strong ability to independently troubleshoot end-user issues, ranging from Windows desktop support to VoIP problems

- Responsible for dealing with remote support queries from over 120 staff spread across multiple offices both domestically and internationally (to ensure the end-user infrastructure that supports their business is maintained and monitored effectively

- Good experience across the Windows stack (i.e. AD, GPOs, DFS, DNS, DHCP, etc.)

- Security first mindset, ensuring security standards are maintained across the estate and not afraid

to challenge the norm

- Good understanding of networking technologies, switches, firewalls, VPNs


Core Responsibilities:

- Provide end-user support to the Florida office, being the sole point of contact for all technology

issues

- Assist with the management of the global Windows and Office 365 estate.

- Build new workstations and laptops using our automated pipeline.

- Maintaining global standards, recommending areas for improvement, and suggesting solutions.


Nice To Haves, But By No Means Required:

- Good understanding of PowerShell (the use of automation will come in handy here so any experience with it would be a plus This position will give you the opportunity to gain more responsibility in areas like PowerShell and work even more closely with the wider Infrastructure team on core infra projects)

- Experience using VMware ESX.

- Experience using configuration management tools such as Puppet or Ansible

- Experience using Terraform

- Experience using Mimecast email security



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