In-Room Dining Supervisor

2 days ago

New York, United States Casa Cipriani New York Full time

Job Title: In-Room Dining Supervisor

Location: Casa Cipriani

Position Type: Full-Time

Reports To: In-Room Dining Supervisor


About Casa Cipriani:

Casa Cipriani is a luxurious, world-renowned hospitality brand offering exceptional service and exclusive experiences. Nestled in a historic landmark, Casa Cipriani blends timeless elegance with modern sophistication. We are seeking a dedicated and detail-oriented In-Room Dining Supervisor to join our exceptional team.


Job Summary:

The In-Room Dining Supervisor will oversee the daily operations of the in-room dining service, ensuring guests receive an impeccable experience in a timely, professional, and courteous manner. You will lead and guide a team of in-room dining attendants, maintaining Casa Cipriani's high standards of service, while managing guest requests, coordinating orders, and ensuring smooth communication between departments.


Key Responsibilities:

  • Supervise, train, and motivate a team of in-room dining attendants to provide exceptional service to our guests.
  • Oversee daily operations of the in-room dining department, ensuring all guest orders are completed accurately and promptly.
  • Ensure that all in-room dining orders are presented beautifully, according to Casa Cipriani’s standards.
  • Monitor and manage the quality and cleanliness of in-room dining trays, carts, and equipment.
  • Act as the main point of contact for all guest inquiries, ensuring the highest level of satisfaction is achieved.
  • Collaborate with kitchen staff and other departments to fulfill special requests, dietary requirements, and ensure timely delivery of orders.
  • Maintain a strong knowledge of the menu and beverages and offer recommendations when necessary.
  • Handle guest complaints or concerns with professionalism, ensuring prompt and satisfactory resolution.
  • Assist with inventory management, ensuring adequate stock of in-room dining supplies and reporting any shortages.
  • Adhere to health and safety standards, maintaining a clean and organized work environment.
  • Support the In-Room Dining Manager with scheduling, performance evaluations, and staff development.


Qualifications:

  • Previous experience in a supervisory or leadership role in luxury hospitality or food & beverage services.
  • Previous experience in event organization & management.
  • Strong understanding of in-room dining operations and guest service standards.
  • Excellent communication and interpersonal skills with the ability to lead a diverse team.
  • Ability to handle multiple tasks and work efficiently under pressure in a fast-paced environment.
  • Strong attention to detail and commitment to excellence.
  • Knowledge of health, safety, and sanitation standards.
  • Flexible availability, including evenings, weekends, and holidays.
  • High school diploma or equivalent; additional hospitality or food & beverage certifications are a plus.



INTENT AND FUNCTION OF JOB DESCRIPTIONS

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer.


Cipriani is an equal opportunity employer.

  • Dining Room Supervisor

    7 days ago

    New York, New York, United States Beatrice Inn Full time

    We are seeking a seasoned professional to lead our dining room operations and provide exceptional service to our guests. The successful candidate will have a strong background in fine dining, excellent leadership skills, and the ability to multitask and problem-solve in a fast-paced environment.Key Requirements3+ years of experience in a fine dining...

  • Dining Room Supervisor

    1 week ago

    New York, New York, United States Major Food Group LLC Full time

    Job OverviewMajor Food Group LLC is seeking a highly skilled and experienced Captain to join our team at THE GRILL. As a key point of contact for guests, you will be responsible for ensuring a memorable and pleasant dining experience.ResponsibilitiesAnticipate Guest Needs: Anticipate guests' needs and ensure that service meets or exceeds expectations.Dining...

  • Dining Room Supervisor Leader

    5 days ago

    New York, New York, United States APR Restaurant Llc Full time

    About the Role:We are seeking an experienced floor manager to join our team at APR Restaurant Llc. As a key member of our management team, you will be responsible for leading our dining room staff and ensuring exceptional customer service.Key Responsibilities:Manage dining room staff and ensure smooth operationsDevelop and implement strategies to improve...

  • Dining Room Manager

    2 days ago

    New York, United States Urimat Hospitality Group Full time

    We are seeking to hire a dynamic and experienced Dining Room manager to oversee and lead the FOH Team at HOWOO. HOWOO is a prime Korean Barbecue destination that embodies the art of premium beef. Located in the heart of Midtown in New York City,HOWOO is the debut project of Urimat Hospitality, dedicated to redefining Korean barbecue with an uncompromising...

  • Dining Room Ambassador

    6 days ago

    New York, New York, United States Beatrice Inn Full time

    Job OverviewThe Beatrice Inn, a renowned West Village institution, is seeking an experienced and charismatic host/hostess to lead our dining room team. Our ideal candidate will possess exceptional interpersonal skills, be highly organized, and maintain a warm and welcoming atmosphere for guests.Key Responsibilities:- Plan the seating arrangement of the...

  • Dining Room Coordinator

    6 days ago

    New York, New York, United States Gyu-Kaku Japanese BBQ Full time

    Job SummaryThe Gyu-Kaku Japanese BBQ team is seeking a highly skilled Dining Room Coordinator to join our hospitality services team. As a key member of our staff, you will be responsible for scheduling reservations, greeting and seating customers in a warm and sincere manner, and ensuring that all dining areas are clean and well-maintained.We are looking for...

  • Luxury Dining Services Leader

    7 days ago

    New York, New York, United States Casa Cipriani New York Full time

    About Casa CiprianiCasa Cipriani New York is committed to providing exceptional luxury experiences to our discerning guests. As an In-Room Dining Supervisor, you will play a critical role in delivering these experiences through your leadership and attention to detail. The ideal candidate will have previous experience in supervisory or leadership roles within...

  • Dining Room Operations Manager

    3 days ago

    New York, New York, United States Arva Corp Full time

    About the Role">The Dining Room Manager at Arva Corp will oversee and maintain all aspects of dining room operation while exceeding guest expectations for quality of service. This position involves managing daily line-ups, communicating with Food and Beverage staff, and ensuring standards of service are maintained.ResponsibilitiesSatisfy guest needs by...

  • Dining Room Assistant

    7 days ago

    New York, New York, United States Wegmans Food Markets Full time

    A Career that CaresWe are seeking a Dining Room Assistant to join our team at Wegmans Food Markets. As a member of our team, you will have the opportunity to grow and develop your skills in a supportive and caring environment.In this role, you will assist the server team in delivering exceptional service to our guests. You will work closely with the front...

  • Dining Room Manager

    2 days ago

    New York, United States Borgo Full time

    Borgo is the newest addition to the Marlow Collective (Diner, Marlow & Sons, Roman's, Achilles Heel) from restaurateur Andrew Tarlow. Located in Manhattan, Borgo features an expansive formal dining room separated by a fireplace, an open kitchen with a wood-fired oven, and an ambitious beverage program curated by industry veterans. We are seeking a talented...

  • Dining Room Assistant

    3 days ago

    New York, New York, United States Sarabeth's CPS Full time

    Job Summary:We are seeking a highly skilled Dining Room Assistant to join our team at Sarabeth's CPS. As a key member of our service staff, you will be responsible for ensuring exceptional guest experiences and providing top-notch support to our servers.Key Responsibilities:Assist servers in delivering outstanding service and exceeding guest expectations.Set...

  • Dining Room Manager

    1 hour ago

    New York, United States Nine Orchard Full time

    Corner Bar is hiring a Dining Room Manager! Corner Bar is the acclaimed restaurant from chef Ignacio Mattos at the Nine Orchard Hotel. In a warm, cosmopolitan setting that lends itself to everything from relaxed breakfasts to feasts over martinis and platters of fruits de mer, the restaurant serves generous, elegant dishes inspired by the brasserie...

  • Dining Establishment Supervisor

    4 days ago

    New Port Richey, Florida, United States The Proper House Group Full time

    Dining Establishment Supervisor Job SummaryWe are seeking a highly skilled and experienced Dining Establishment Supervisor to join our team at The Proper House Group. As a key member of our leadership team, you will be responsible for overseeing all aspects of restaurant operations, including supervising multiple employees, managing staff performance, and...

  • Dining Room and Bar Support Specialist

    1 week ago

    New York, New York, United States Yard House Full time

    We are looking for a highly organized and detail-oriented Restaurant Team Member - Busser/Barback to join our Yard House team. In this role, you will be responsible for maintaining the cleanliness and organization of our dining room, bar, and service areas.Duties and ResponsibilitiesEnsure that the dining room, bar, lobby, and service areas are always clean,...

  • Dining Room Manager

    2 days ago

    New York, United States Arva Corp Full time

    The Dining Room Manager at ARVA Italian Restaurant with F&B 575 at Aman New York will oversee and maintain all aspects of operation in the dining room while exceeding guests' expectations for quality of the product and service. This position has an annual compensation that can range from $65,000 - $75,000. KEY RESPONSIBILITIES Responsibilities and...

  • SHIFT SUPERVISOR

    24 hours ago

    New York, United States Gourmet Dining Full time

    Job DescriptionJob Description Gourmet We are hiring immediately for full time SHIFT SUPERVISOR positions.Location: Manhattan University - 4513 Manhattan College Parkway, Bronx, NY 10471. Note: online applications accepted only.Schedule: Full time schedule. Days and hours may vary. More details upon interview.Requirement: Previous food service supervisory...

  • Dining Room Team Member

    7 days ago

    New York, New York, United States Tommy Bahama Full time

    Company Overview">Tommy Bahama is a leading hospitality company known for its upscale casual dining experience. Our team members are the face of our brand, providing exceptional service to our guests while maintaining a clean and safe environment.">Job Description">We are seeking a highly motivated Dining Room Team Member to join our crew at Tommy Bahama in...

  • In-Room Guest Experience Director

    7 days ago

    New York, New York, United States Casa Cipriani New York Full time

    Join Our Team at Casa CiprianiWe are seeking a skilled In-Room Dining Supervisor to join our team at Casa Cipriani New York. As a member of our team, you will have the opportunity to develop your skills and expertise in luxury hospitality and contribute to delivering exceptional guest experiences. If you possess strong leadership skills, attention to detail,...

  • Dining Room Operations Manager

    1 day ago

    New Orleans, Louisiana, United States MERIL Full time

    At MERIL, we are seeking a seasoned Dining Room Manager to lead our fine dining establishment. As a key member of our management team, you will be responsible for overseeing the daily operations of our dining room, ensuring exceptional customer service and employee relations.Key Responsibilities:Manage and supervise a team of servers, hosts/hostesses, and...

  • Fine Dining Room Assistant

    1 week ago

    New York, New York, United States Solomon Page Full time

    Fine Dining Server PositionWe are seeking a highly skilled and professional fine dining server to join our team at Solomon Page. As a Fine Dining Server, you will be responsible for providing exceptional service to clients in a fast-paced corporate environment.Key ResponsibilitiesProvide high-end service to clients, ensuring a fine dining experience.Serve...