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Medical Assistant

2 months ago

Columbia, United States US Tech Solutions, Inc. Full time

Job Title: Medical Assistant

Location: Columbia, SC 29229

Duration: 3+ months (Possible contract to hire)


Job Description:

· Hours/Schedule: Mon-Fri 8:30-5:00

· On site training for up to 1-2 weeks. Must be willing to come on site as needed for meetings.

· Previous hospital experience, strong customer service background, telephone experience is an asset.

· The medical assistant will process referrals from a worklist then make telephone calls throughout the day offering the Case Management program to our members.

· Assists with health management activities/programs for client members.

· Provides health coaching or intervention telephonically or in person for assigned health programs.

· Utilizes all data systems containing patient information and documents information appropriately.

Responsibilities:

· Assists with the identification of areas for which there is a need for health management programs.

· Monitors quality indicators and develops programs to positively impact areas where improvement is warranted. Develops patient/provider educational materials for members/providers.

· Assists with implementation of health management activities/programs for membership.

· Facilitates program to participants and focuses emphasis on medium-risk patients.

· Follows/updates established procedures.

· May conduct research and analysis of reports (monthly, quarterly, and annually).

· Assists with the development of strategies to increase effectiveness of and participation in health management programs.

· Establishes/maintains effective communications with provider network, group, representatives, and members.

Experience:

· 3 years of clinical experience.

Skills:

· Ability to work independently, prioritize effectively, and make sound decisions.

· Good judgement skills. Demonstrated customer service and organizational skills.

· Demonstrated proficiency in spelling, punctuation, and grammar skills.

· Ability to persuade, negotiate, or influence others. analytical or critical thinking skills.

· Ability to handle confidential or sensitive information with discretion.

Education:

· Associate Degree in Medical Assisting OR successful completion of post-secondary Medical Assistant Program.