Entry Level Process Support Engineer, Japanese Bilingual

3 days ago


Itasca, United States Pasona N A, Inc. Full time

A leading manufacturer of electrical and mechanical parts and equipment is seeking an entry level of process support engineer in IL.

The ideal candidate must have a bachelor's degree in engineering field and proficient Japanese language skills.


Job Duties:

  • Responsible for all repair processes, SOP’s, manuals, databases, and documentation.
  • All team communication with sales reps and/or customers via phone and email.
  • Inspect damaged products to determine the causes of failure and the cost of repairs.
  • Responsible for testing procedures of the company owned trial and demo equipment.
  • Reporting to upper management and National Product Directors.
  • Completion of projects with a measurable impact to efficiency, cost saving, profitability, or other business needs for the department.
  • Possible travel or international travel up to several weeks per year.


Requirements and Qualifications:

• Bachelor’s degree required (Engineering or Technical Degree preferred)

• Ability to establish and maintain good communication with sales and customers.

• Ability to use hand tools and electronic devices.

• Analytical skill to identify the underlying causes of product failure.

• Integrity – job requires appropriate handling of confidential, and sensitive information.

• Dependability - meeting deadlines, completing duties or projects on time.

• Ability to lift 30 - 70 lbs. of equipment.

• Knowledge of Microsoft-based applications, particularly Excel, Word, and PowerPoint

• Ability to read schematics.



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