Claims Supervisor

Date Posted: 1/2/2025

Hiring Organization: Rose International

Position Number: 476021

Job Title: Claims Supervisor - Workers Compensation

Job Location: Ontario, CA, USA, 91764

Work Model: Hybrid

Employment Type: Temp to Hire

Estimated Duration (In months): 3

Min Hourly Rate($): 60.00

Max Hourly Rate($): 60.00

Must Have Skills/Attributes: Claims, Computer Literacy, Medicare, Microsoft Office, SIP

Job Description

The Client is looking for a candidate who can analyze complex or technically difficult CA workers'' compensation claims to determine benefits due and provide guidance to examiners; to work with high-exposure claims involving litigation and rehabilitation; to ensure ongoing adjudication of claims within service expectations, industry best practices and specific client service requirements; and to identify subrogation of claims and negotiate settlements.

Required Education:

• Bachelor's degree from an accredited college or university preferred

Required Certification:

• Must have SIP Certification

Required Experience:

• Five (5) years of claims management experience or equivalent combination of education and experience required

• Workers Compensation Claims Supervisor (5+ years of California WC experience)

Required Skills & Knowledge:

• Subject matter expert of appropriate insurance principles and laws for line-of-business handled, recoveries offsets and deductions, claim and disability duration, cost containment principles including medical management practices and Social Security and Medicare application procedures as applicable to line-of-business

• Excellent oral and written communication, including presentation skills

• PC literate, including Microsoft Office products

• Analytical and interpretive skills

• Strong organizational skills

• Good interpersonal skills

• Excellent negotiation skills

• Ability to work in a team environment

• Ability to meet or exceed Service Expectations

Claims Supervisor (Workers Compensation) Essential Functions and Responsibilities:

• Analyzes and processes complex or technically difficult workers'' compensation claims by investigating and gathering information to determine the exposure on the claim; manages claims through well-developed action plans to an appropriate and timely resolution

• Approves and negotiates settlement of claims within designated authority

• Calculates and assigns timely and appropriate reserves to claims; manages reserve adequacy throughout the life of the claim

• Calculates and pays benefits due; approves and makes timely claim payments and adjustments; and settles claims within designated authority level

• Prepares necessary state fillings within statutory limits

• Manages the litigation process; ensures timely and cost-effective claims resolution

• Coordinates vendor referrals for additional investigation and/or litigation management

• Uses appropriate cost containment techniques including strategic vendor partnerships to reduce the overall cost of claims for our clients

• Manages claim recoveries, including but not limited to: subrogation, Second Injury Fund excess recoveries, and Social Security and Medicare offsets

• Reports claims to the excess carrier; responds to requests of directions in a professional and timely manner

• Communicates claim activity and processing with the claimant and the client; maintains professional client relationships

• Ensures claim files are properly documented and claims coding is correct

• Refers cases as appropriate to management in accordance with client service instructions

Work Environment:

• When applicable and appropriate, consideration will be given to reasonable accommodations

• Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

• Physical: Computer keyboarding, travel as required

• Auditory/Visual: Hearing, vision and talking

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

Benefits:

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).