Network Support Technician

3 weeks ago

Madison, United States Seneca Resources Full time

Position: Network Support Technician

Location: Madison, AL(hybrid)

Terms: 6 months contract to hire

Compensation: 20-24 /hr W2 with Health, Vision and Dental benefits

Schedule: Mon-Fri core business hours, with after hours support as needed(afterhours and weekend support is shared by the team, and scheduled out in advance)


In this role you'll interface directly with clients providing support to their Network Engineering and Voice Services Teams, resolving telephony and network related issues.

You will provide technical support to , but not limited to, the following areas:

  • ServiceNow
  • Network support
  • Telephony support for phone systems using POTS, Centrex, PRI, and SIP circuits.
  • Supporting a Virtual Environment.
  • All Microsoft products

Candidate(s) shall stay informed of all changes to the networking and voice services that affect clients. Candidate(s) will be required to provide technical support for day-to-day support each day. In addition, the candidate(s) must maintain records of correspondence received and responded to. Previous technical experience in an enterprise level environment is highly desired and an attention to detail is a must.

Candidate(s) must possess the following:

  • excellent communication skills, both written and verbal
  • above average ability to interpret, analyze, troubleshoot, and resolve technical problems
  • must be decisive, conscientious and interact well in a team environment
  • have a strong desire to learn and ability to follow policies and procedures
  • must have a strong working knowledge of and experience with computer network hardware, software, and peripheral devices in a diverse environment

Preferred Education and Experience:

Associate degree in a Technical or Computer Discipline or related field

3-4 years of experience with:

  • Cisco Network Infrastructure
  • Cisco CUCM Telephony,
  • VoIP/SIP
  • Knowledge of a healthcare environment
  • Onsite Support

Desired Skills/Certifications:

Certification(s) preferred but not mandatory

  • CCNA Network
  • CCNA Voice
  • Legacy PBX experience

Additional Requirements:

  • 24/7 coverage is required, must be willing to work afterhours and Holidays
  • 3 to 4 years of customer service experience
  • 3 to 4 years working in an enterprise level help desk.
  • References upon request

About Seneca Resources:

Seneca Resources is client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry. Seneca Resources is a leading IT services provider with offices in Reston, Virginia, Alabama and Columbia, Maryland that service clients throughout the United States. The key to our success lies within our strong corporate culture which drives our business. We challenge our staff through engaging work, and we reward our staff through competitive compensation, extensive professional training, and excellent opportunities for career advancement. In turn, we look for only the best and brightest to join our team. We are an Equal Opportunity Employer and value the benefits of diversity in our workplace.

  • Networking Support Technician

    1 day ago

    Madison, United States PassionHR Inc Full time

    NETWORKING SUPPORT TECHNICIAN PassionHR is an HR consulting firm committed to serving our client's goals, which often involves business- to- business recruiting to hire, manage, and retain top-talent employees. PassionHR is currently seeking to hire a Networking Support Technician for a client in the Huntsville, AL area. The hiring company was founded as an...

  • Junior Networking Technician Cable Verification

    5 days ago

    Madison, United States Spero LLC Full time

    **Responsibilities**: We are looking for a Junior Networking Technician to play a crucial role in the data cable certification process for a large warehouse with over 8000 cables. As a Junior Networking Technician, you will be responsible for the preparation and verification of data cables, ensuring they are ready for the certification process led by the...

  • Junior Networking Technician Cable Verification

    4 weeks ago

    Madison, United States Spero LLC Full time

    **Location**: Sherman, TX **Job Type**: Contract 6-8 months, 40-60 hours a week(overtime pay included) Working on a Semiconductor Plant We are seeking a dedicated and detail-oriented Junior Networking Technician to join our team in Sherman, TX. The primary focus of this role is on the preparation and verification of data cables in a large warehouse...

  • Junior Networking Technician

    3 days ago

    Madison, United States Spero Technology Full time

    Detailed Job Responsibilities:Preparation: Carefully inspect and assess the condition of data cables. Ensure proper termination and labeling of cables for easy identification. Collaborate with the procurement team to address any issues with cable quality. Verification: Utilize cable testing equipment, such as cable certifiers and network analyzers, to...

  • Associate Field Network Engineer

    2 weeks ago

    Madison, United States Impact Networking Full time

    Description Impact is hiring an Associate Field Network Engineer for our Nationally ranked Best and Brightest Workplace! The Associate Field Network Engineer (AFNE) will be utilized in many different capacities to ensure client onboarding and ongoing maintenance is completed on time and to Impact standards. The Associate FNE will support the MIT team in all...

  • Printer/copier Service Technician

    5 days ago

    Madison, United States Impact Networking Full time

    **Description** Impact is hiring experienced Copier Service Technicians for our Nationally ranked Best and Brightest Workplace! Impact Networking specializes in the service and support of Konica, Kyocera, Ricoh, and Hewlett Packard Multi-Function printing products. We focus exclusively on Digital Equipment and Solutions that position Impact Networking a...

  • Laboratory Support Technician

    2 weeks ago

    Madison, United States Envigo RMS, LLC Full time

    Use sterile technique to propagate cell lines for inoculation onto biomanufacturing platforms. Techniques include, but are not limited to, thawing and freezing cell lines, cell counting, preparation of large-scale cell cultures, harvest, and quality Support Technician, Laboratory, Technician, Manufacturing, Biomanufacturing, Support, Healthcare

  • Sr. Desktop Support

    3 weeks ago

    Madison, Wisconsin, United States Motion Recruitment Full time

    Global leader in residential real estate franchising and brokerage is seeking a Sr, Desktop Support Technician for a contract-to-hire role in the Madison, NJ area.Contract Duration: 3 months, contract-to-hire Required Skills & Experience 5+ years experience What You Will Be Doing Daily Responsibilities Provides hands-on user support by troubleshooting...

  • IT Help Desk Technician

    7 days ago

    Madison, United States Vieth Consulting LLC Full time

    **About Us**: Vieth Consulting, LLC. is a Managed Service Provider in Madison, WI. We provide IT support and services to a variety of small to medium businesses in South Central Wisconsin. We are a privately owned company with strong team values and are dedicated to providing the best customer service for our clients and a commitment to our employees. Be a...

  • Data Cabling Technician

    5 days ago

    Madison, United States Spero LLC Full time

    **Title: Junior Networking Technician** **Location**: Sherman, TX **Job Type**: Contract (6-8 months), 40-60 hours per week (overtime pay included) **Industry**: Semiconductor Plant We are seeking a dedicated and detail-oriented Junior Networking Technician to join our team in Sherman, TX. The primary responsibility of this role is the preparation and...

  • IT Technician

    4 weeks ago

    Madison, United States DaikyoNishikawa USA, Inc. Full time

    Job DescriptionJob DescriptionThe IT technician is tasked with monitoring and maintaining computer systems and networks. The IT Technician coordinates with IT staff on both shifts to update and install systems, work on projects, and complete work orders within the IT ticketing system.A successful IT Technician must have a thorough understanding of computer...

  • Network Manager

    4 weeks ago

    Madison, United States UW Health Full time

    **Work Schedule**: This is a full-time, 40 hours per week position scheduled to work Monday through Friday, with core hours between the hours of 8:00 AM - 5:00 PM. Applicants hired into this position can work hybrid from most states. This will be discussed during the interview process. **Be part of something remarkable** Join the #1 hospital in...

  • Network Engineer

    2 weeks ago

    Madison, United States Ageatia Global Solutions Full time

    The services provided by this position will be to assist in the management and support of Network Access Management Infrastructure Services and Agency Transitions. This infrastructure and transition work includes activities such as keeping agencies and enterprise F5, Cisco and Palo Alto Firewalls at current levels, researching and installing new and/or ...

  • Network Engineer

    3 days ago

    Madison, United States Ageatia Global Solutions Full time

    The services provided by this position will be to assist in the management and support of Network Access Management Infrastructure Services and Agency Transitions. This infrastructure and transition work includes activities such as keeping agencies and enterprise F5, Cisco and Palo Alto Firewalls at current levels, researching and installing new and/or ...

  • Network Manager

    3 days ago

    Madison, United States UW Health Full time

    Job Description Work Schedule: This is a full-time, 40 hours per week position scheduled to work Monday through Friday, with core hours between the hours of 8:00 AM - 5:00 PM. Applicants hired into this position can work hybrid from most states. This will be discussed during the interview process. Be part of something remarkable Join the #1 hospital in...

  • Network Manager

    2 weeks ago

    Madison, United States UW Health Full time

    Job Description Work Schedule: This is a full-time, 40 hours per week position scheduled to work Monday through Friday, with core hours between the hours of 8:00 AM - 5:00 PM. Applicants hired into this position can work hybrid from most states. This will be discussed during the interview process. Be part of something remarkable Join the #1 hospital in...

  • Digital Support Specialist

    5 days ago

    Madison, United States Gordon Flesch Company Full time

    Offering an opportunity to be part of a high-performance team, enjoy exceptional benefits, and a supportive work-life balance, the Gordon Flesch Company is an employer of choice throughout WI, IL, IN, IA and OH. The Gordon Flesch Company strives to recognize and appreciate our associate's commitment, creativity, and the results they deliver every day...

  • Digital Support Specialist

    2 weeks ago

    Madison, United States Gordon Flesch Company Full time

    Offering an opportunity to be part of a high-performance team, enjoy exceptional benefits, and a supportive work-life balance, the Gordon Flesch Company is an employer of choice throughout WI, IL, IN, IA and OH. The Gordon Flesch Company strives to recognize and appreciate our associate's commitment, creativity, and the results they deliver every day for our...

  • Digital Support Specialist

    2 weeks ago

    Madison, United States Gordon Flesch Company Full time

    Job DescriptionJob DescriptionOffering an opportunity to be part of a high-performance team, enjoy exceptional benefits, and a supportive work-life balance, the Gordon Flesch Company is an employer of choice throughout WI, IL, IN, IA and OH. The Gordon Flesch Company strives to recognize and appreciate our associate’s commitment, creativity, and the...

  • Digital Support Specialist

    3 days ago

    Madison, United States Gordon Flesch Company Full time

    Offering an opportunity to be part of a high-performance team, enjoy exceptional benefits, and a supportive work-life balance, the Gordon Flesch Company is an employer of choice throughout WI, IL, IN, IA and OH. The Gordon Flesch Company strives to recognize and appreciate our associate's commitment, creativity, and the results they deliver every day for our...