Service Representative

4 weeks ago


San Diego, United States The Select Group Full time

Company Name: Top utility company in San Diego

Position Title: Service Representative ( opening in Pacific Beach & Escondido)


Work Location: (Pacific Beach) San Diego, CA 92109 and (Escondido), 92029

Work Hours: 6:30am-3:30pm (1 hour lunch) – Required Schedule

Top Skills:

  • 2-4+ years of Customer Service, Customer Support, Call Center, or Administrative/Coordination experience in a corporate environment
  • Strong customer service, communication, coordination, and follow-up skills
  • Ability to work with a wide range of internal and external stakeholders to coordinate work
  • Strong attention to detail to quickly and accurately gather and document comprehensive information from customers
  • Problem-solving abilities to investigate information related to customer requests
  • Capable of thriving in a fast-paced, high-volume work environment with the ability to juggle multiple time-sensitive tasks concurrently
  • Proficient in using Outlook and Excel, with the capability to navigate internal systems proficiently for information retrieval
  • Team player with a positive attitude


Nice-To-Have Skills:

SAP experience

  • Experience working within regulated sectors: Utilities, Construction, The City, or Municipalities
  • Experience working with third-party contractors and crews (electricians, plumbers, service crews, trench inspectors, engineering, etc.)


Project Details: The district office is responsible for managing all coordination of construction service orders from inception to construction completion for new gas and electric service installations, remodels, upgrades, relocations, and removals of facilities. This role will provide customer service to support new service orders for customers.


Daily Responsibilities:

  • Responsible for all incoming customer requests via web base system (online and through email).
  • Receives customer requests through online portal and reviews the request to ensure all necessary information is included.
  • Conducts research to determine scope of work involved and gathers all information associated with the customer requests.
  • Follows up with customer (primarily via email) to gather missing information pertaining to the customer request as needed; May contact customers by phone as necessary.
  • Creates new projects in the system to generate a project number and assigns the project to the corresponding district office.
  • This position will be assigned to support one district office but may assist the team with processing work for other districts when work coverage is needed.
  • Performs other duties as assigned.



  • San Diego, United States Spectrum Insurance Service Full time

    Customer Service Representative/Administrative Assistant Company: Spectrum Commercial Insurance Brokers Location: San Diego, CA Job Description: We are seeking a highly motivated and organized individual to join our team as a Customer Service Representative/Administrative Assistant. The ideal candidate will have experience in customer service and be...


  • San Diego, United States Cycles Consulting, inc. Full time

    Cycles Consulting delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Customer Service Representative role to help us achieve our lofty goals. The Customer...


  • San Diego, United States ASI SERVICES INC Full time

    Job Description Job Description Aspire emanates with pride over the ability to offer a corporate structure that not only includes the development and training of each individual for their entire career with us; but also the ability to transition and promote each qualified individual into a senior management role. Aspire is seeking an individual that we can...


  • San Diego, United States Vcajobs Full time

    **Client Service Representative** Category: Hospital Client Service Location: San Diego, CA, US **Job Description:** Job Description: Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is...


  • San Diego, United States Ultimate Staffing Full time

    Position: Service and Sales Rep, Inside Sales. Location: Rancho Bernardo. Pay: $20 - $22 plus competitive monthly bonuses. Duration: Temp to hire. Start Date: Asap! A know organization with reputable software programs is growing their inside sale Sales Representative, Representative, Sales, Inside Sales, Service, Retail, Staffing


  • San Diego, United States ASI, inc Full time

    Job DescriptionJob DescriptionAspire emanates with pride over the ability to offer a corporate structure that not only includes the development and training of each individual for their entire career with us; but also the ability to transition and promote each qualified individual into a senior management role.Aspire is seeking an individual that we can...


  • San Diego, United States ASI SERVICES INC Full time

    Aspire emanates with pride over the ability to offer a corporate structure that not only includes the development and training of each individual for their entire career with us; but also the ability to transition and promote each qualified individual into a senior management role. Aspire is seeking an individual that we can expand their skill sets as...


  • San Diego, United States Penske Automotive Full time

    Penske Automotive - 7860 Balboa Avenue [Customer Service Representative] As a Customer Service Representative at Penske Automotive, you'll: Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude; Assist with answering customer inquiries and problems; Serve as a liaison between the dealership and its customers; Conduct...


  • San Diego, United States ASI, inc Full time

    Job DescriptionJob DescriptionAspire emanates with pride over the ability to offer a corporate structure that not only includes the development and training of each individual for their entire career with us; but also the ability to transition and promote each qualified individual into a senior management role.Aspire is seeking an individual that we can...


  • San Diego, United States Mr Appliance Full time

    Job Description Do you get excited when helping customers find solutions? Do you have a cheerful disposition and excellent telephone skills? Would you like to have a part in improving the home life of families in your community? If so, we are looking for you! Mr. Appliance is a World Class customer service company who happens to excel at repairing...


  • San Diego, California, United States ATR International Full time

    Job Description:We are seeking a Service Center Representative for a very important client.The overall objective of this position is to perform the account maintenance, billing, reconciliation, reporting and/or customer service related activities Duties could include one or more of the following: performing database maintenance and research tasks to support...


  • San Diego, United States Local Firm Full time

    At Babylon Management , we are determined to challenge the status quo and push forward to be better in the future than we are right now. As a member of our team, we embrace a culture of growth, and diversity, and possess an entrepreneurial spirit to take our careers to the next level. Our Customer Service Representative team is encouraged to innovate, be...


  • San Diego, United States Pacifica Hotels Full time

    ** Guest Service Representative** **Job Category****:** Front Office **Requisition Number****:** GUEST03216 Showing 1 location **Job Details** **Description** Pacifica Hotels is looking for an outstanding Guest Service Representative to work in one of the most beautiful settings in the world! Our Guest Service Representatives are hands-on, team-oriented...


  • San Diego, United States The Select Group Full time

    Company Name: Top utility company in San DiegoPosition Title: New Service RepresentativeHybrid Schedule: Tues/Wed/Thurs Onsite | Mon/Fri RemoteWork Location: (Kearny Mesa), San Diego, CA 92123Work Hours: 7:00 AM – 4:00 PM – Required ScheduleScheduled Lunch Break (Alternating Phone Shifts): Each day, you will assist with monitoring the phone lines during...


  • San Diego, United States The Select Group Full time

    Company Name: Top utility company in San DiegoPosition Title: New Service RepresentativeHybrid Schedule: Tues/Wed/Thurs Onsite | Mon/Fri RemoteWork Location: (Kearny Mesa), San Diego, CA 92123Work Hours: 7:00 AM – 4:00 PM – Required ScheduleScheduled Lunch Break (Alternating Phone Shifts): Each day, you will assist with monitoring the phone lines during...


  • San Diego, United States Ivonne Welch Medicare Plans Full time

    Benefits: Dental insurance Health insurance Paid time off Vision insurance Ivonne Welch Insurance Agency is seeking experienced, bilingual Customer Service Representatives to join our dedicated team and help provide quality service over the phone to our mostly Spanish-speaking, Medicare-age clients and their families. Our ideal candidates are highly...


  • San Diego, United States Ace Uniforms LLC Full time

    Job DescriptionJob DescriptionJob DescriptionAre you looking for a fast paced, dynamic, and overall FUN work environment? Do you enjoy working with law enforcement, medical, and hospitality professionals? Do you live and breath customer service? If so, Ace Uniforms is the place for you! We are looking for a Customer Service Representative to work full time...


  • San Diego, United States ATR International Full time

    Job Description: We are seeking a Service Center Representative for a very important client.The overall objective of this position is to perform the account maintenance, billing, reconciliation, reporting and/or customer service related activities Duties could include one or more of the following: performing database maintenance and research tasks to support...


  • San Diego, California, United States ATR International Full time

    Job Description:We are seeking a Service Center Representative for a very important client.The overall objective of this position is to perform the account maintenance, billing, reconciliation, reporting and/or customer service related activities Duties could include one or more of the following: performing database maintenance and research tasks to support...


  • San Diego, United States PostNet - CA152 Full time

    Job DescriptionJob DescriptionBenefit/PerksCompetitive CompensationFlexible SchedulingHard work, collaboration, humanity, fun, and laughterCareer path developmentCompany OverviewSince 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by...