Legal Receptionist

Gemma Law Associates, Inc. is a leading legal firm specializing in personal injury cases. With a strong commitment to advocating for our clients and providing top-notch legal services, we are dedicated to helping individuals navigate through challenging times with compassion and expertise.

Job Description:

We are seeking a dynamic and professional Bilingual Receptionist to join our team. As the first point of contact for our clients, you will play a crucial role in providing exceptional customer service and representing our firm with professionalism and empathy. Your primary responsibilities will include managing phone calls, greeting clients, and assisting with administrative tasks as needed.

Responsibilities:

• Answer and direct phone calls in a polite and professional manner
• Greet clients and visitors warmly and ensure they are comfortable
• Maintain a clean and organized reception area
• Handle incoming and outgoing mail and deliveries
• Provide administrative support to lawyers and staff as needed
• Translate documents and assist with interpreting for Spanish-speaking clients
• Maintain confidentiality and discretion with sensitive information

Requirements:

• Fluency in English (Required) and Spanish (Preferred) (both written and verbal)
• Previous experience in a receptionist or customer service role preferred
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Professional demeanor and appearance

Benefits:

• Competitive salary commensurate with experience
• Health and dental insurance options
• 401(k)
• Life insurance
• Paid time off and holidays
• Opportunities for professional development and growth within the firm

How to Apply:

If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you Please submit your resume and why you are interested in joining our team to skuncio@gemmalaw.com.