Marketing Account Specialist

2 weeks ago

Lexington, United States Ingenium Talent Full time

We are currently looking to hire a Marketing Account Specialist to provide quality service and support in all customer interactions. In this role, the Specialist will respond to customer inquiries about products and services, following up with quotes and other inquiries promptly. If you have the skills and experience required, consider applying today

Essential Job Functions:

  • Professionally handle incoming requests from customers and ensure that issues are resolved promptly and thoroughly.
  • Research products, confirm pricing with suppliers, and prepare customer quotes.
  • Prepare purchase orders and place orders with suppliers, confirming details and checking proofs for accuracy. Check colors, size, spelling, and all details of the artwork and order.
  • Track orders and communicate with customers throughout the entire order process.
  • Provide paperwork and other information to the accounting office as needed for the preparation of invoices.
  • Answer phones according to company protocol.
  • Communicate information to coworkers, the warehouse, sales representatives, and the accounting office as necessary.
  • Continuously evaluate and identify opportunities to drive process improvements that positively impact the customers’ experience and the company’s processes.
  • Because the Marketing Specialist works as part of a team and uses company equipment, punctual and regular attendance is required.
  • Periodically check-in with customers to determine potential needs. Send customers information regarding special offerings and ideas that are compatible with their brand.

Qualifications:

  • Bachelor’s degree preferred but not required
  • Proficiency in Microsoft Office suite (Word, Excel, and PowerPoint)
  • Strong organizational skills with the ability to prioritize and manage time effectively, problem-solve quickly, and work under pressure.
  • Highly developed sense of integrity and commitment to customer satisfaction.
  • Ability to communicate clearly and professionally, both verbally and in writing.
  • Knowledge of and the ability to contribute to creative and artistic processes.


Ingenium Talent is a privately held Professional Search and Staffing firm. We have over 25 years of combined experience conducting searches on a national scope. We pride ourselves in quickly ascertaining business needs and delivering timely and effective solutions to our clients. In our 25 years of combined experience, we have overseen 1000s of successful searches across the country.


At Ingenium, we believe People are Everything. Our foundation is built on Integrity, a strong team-based culture, and a deep understanding of the markets we serve. Our Process is Built around YOU From the very first conversation, our team takes the time to understand your individual strengths and career aspirations. We want to get to know you and believe our team-based approach and extensive network of client relationships allow us to deliver the best opportunities possible. Put yourself on track to be where you want with your career and APPLY NOW


We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law. We thank all candidates for their interest, however, only those who qualify for an interview will be contacted at this time.

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