Property Manager

3 weeks ago

Denver, United States Archway Communities Full time

COMPANY OVERVIEW

Archway Communities is a nonprofit housing organization based in Colorado. We are a trusted industry leader dedicated to building and managing communities where people can afford to live and pursue their goals. Archway addresses the systemic inequity at the root of the housing crisis by developing affordable housing, supporting residents with services and working with our donors and partners to influence change in our communities. Learn more at www.archwaycommunities.org.


POSITION SUMMARY

The Property Manager leads the leasing, occupancy, maintenance, and resident services teams and implements property management best-practices and performance goals in those areas in compliance with all applicable regulations. Oversees daily/weekly/monthly procedures such as rent collection, compliance reporting, data-tracking, accounting, marketing, and management reporting. Control, monitor, and report on budget performance, collaborating on desirable corrections.

The ideal candidate will be one who can step into a leadership role on day one, genuinely enjoys challenges, has a proven track-record of great customer service skills, and is an individual inspired by setting goals and then achieving them. This position is a great fit for a candidate with a strong vision in affordable housing and development.


ESSENTIAL FUNCTIONS

A. Compliance

I. Objective: Maintain resident records according to applicable compliance regulations and Archway standards.

II. Why this matters: Archway is legally responsible for operating according to compliance regulations and maintaining proper records of such.

III. Key Results:

  • Certification – Certify residents’ documentation at move-in – Target: 100% Compliance
  • Recertification – Recertify resident documentation annually as required – Target: 100% Compliance
  • Training – Obtain and maintain an adequate level of understanding of compliance regulation – Target: minimum of 1 certification training annually

B. Operational Management of Properties

I. Objective: Contribute to the efficiency of our business by providing day-to-day execution of property-level operational tasks.

II. Why this matters: Archway seeks to provide safe and affordable housing for its residents. This requires a daily effort to maintain.

III. Key Results:

  • Occupancy – Ensure that residential units are kept occupied – Target: 98% Occupancy
  • Reduce Turnover – Maintaining long-term tenants is better than needing to find new ones – Target: 24 months average tenancy
  • Unit Turns – When a vacancy does occur, the unit should be ready to lease to a new tenant in a timely fashion – Target: 5 days
  • Leasing – Make every effort to fill a vacant unit as quickly as possible – Target: Average days-to-lease: 21 days

C. Financial Management of Properties

I. Objective: Provide financial oversight and control of properties.

II. Why this matters: Long-term success of a property requires economic stability. Economic stability requires constant attention.

III. Key Results:

  • Review – Collaborate with accounting at monthly financial reviews – Target: Monthly
  • Rental Income – Operate the property within established budget – Target: Budgeted income
  • Rent Receivables – Collect outstanding rent due in a timely manner – Target: Rent receivables

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