Consumer Loan Specialist

4 weeks ago


San Antonio, United States 1st Franklin Financial Corporation Full time

Consumer Loan Specialist

Hourly rate - $16.00 to $18.00

We are looking for a Consumer Loan Specialist to leverage customer service skills, business knowledge, technical skills, and interpersonal relationship skills to assist and meet the needs of our customers.

The Consumer Loan Sales Specialist is responsible for selling, processing, and servicing consumer loans out of our Branch Operations Support Centre in San Antonio, Texas. The position collaborates closely with the Manager and Support Centre staff supporting all 1FFC state branches. The Consumer Loan Specialist is knowledgeable of features of products and services to drive an exceptional customer experience.

Principal Accountabilities and Key Activities

  • marketing for new loans to existing and new customers through solicitation calls
  • and upsell customers on all product offerings including loan options and optional insurance products.
  • loan applications, ensuring completeness and accuracy, to determine customer eligibility.
  • every customer in a professional manner.
  • monthly quality control reviews on the overall 1FFC loan portfolio.
  • and collect on delinquent accounts to identify and address trends or problems.
  • address delinquent accounts by consulting with customers on past-due loan payments
  • of modification requests
  • posts all operations support centre payments, including but not limited to mail, electronic, repo payments, and debt sales.
  • daily bank deposit, balancing cash drawers each day.
  • handling of processing paid out contracts, and releasing liens in a timely manner, according to state law and company guidelines.
  • to customer’s needs in a timely and efficient manner
  • customer confidentiality and confidential information is maintained

Education, Qualifications and Experience

Essential

  • School Diploma or equivalent
  • years consumer finance or related experience
  • to meet current Licensing requirements of various States and Federal regulators.
  • the ability to analyse relevant information and apply individual judgement.
  • interpersonal relationship skills at a variety of levels and differing social and business settings.
  • to maintain confidential business and personal information.
  • and result focused.
  • communication skills (verbal/written/interpersonal)
  • English/Spanish
  • in MS Office Suite Products
  • Must possess a valid driver’s license and the ability to operate an automobile



  • San Antonio, United States 1st Franklin Financial Full time

    Consumer Loan Specialist Hourly rate - $16.00 to $18.00 We are looking for a Consumer Loan Specialist to leverage customer service skills, business knowledge, technical skills, and interpersonal relationship skills to assist and meet the needs of our customers. The Consumer Loan Sales Specialist is responsible for selling, processing, and servicing consumer...


  • San Antonio, United States Heights Finance Corporation Full time

    Overview We service our communities by offering personal installment loans designed to help our customers get the money they need when they need it. The Consumer Loan Specialist assists both new and existing customers in the lending process. This position is a terrific opportunity to start your career and learn about consumer finance! Our team is goal...


  • San Luis Obispo, United States SESLOC Credit Union Full time

    Job DescriptionJob DescriptionAt SESLOC, it is the people that make the place. Rooted in academics and locally headquartered for over 80 years, we are the credit union with the funny name. But to us, financial dreams and goals are serious business.Job Summary:In this position you will oversee and manage the Consumer Loan Department, creating a work...

  • Loan Specialist

    13 hours ago


    San Marcos, Texas, United States Agriculture, Rural Development Full time

    Reviews and analyzes preapplications, applications and all supporting documents to determine loan or grant eligibility and inputs data into appropriate automated database system. Prepares written loan/grant recommendations and submits to supervisor for review. Provides a wide variety of servicing actions for assigned less difficult loan cases. Works with a...


  • San Antonio, United States CU Student Choice Partners LLC Full time

    Job Description The Member Relationship Specialist will work directly with a wide variety of members to ensure a stellar experience from start to finish. The Member Relationship Specialist will act as the loan processor, concierge and single point of contact for our members. As part of the role, you will review borrower documents, identify any additional...


  • San Antonio, United States Galen College of Nursing Full time

    Description IntroductionAre you passionate about delivering superior work outcomes? At Galen College of Nursing, we are committed to a single purpose: offering excellence in nursing education. Our staff and administration live out our vision! We change the life of one to care for the lives of many. Jump-start your career as a Student Financial Services...


  • San Antonio, United States San Antonio Retail Merchants Association Full time

    This position performs various administrative functions for assigned professional collector and clients. The incumbent provides support in coordinating and securing itemized statements payments, bankruptcy verification, consumer disputes and all rela Support Specialist, Client Support, Specialist, Support, Retail, Business Services

  • Compliance Specialist

    2 weeks ago


    San Antonio, United States The Bank of San Antonio Full time

    Position Summary: This exciting position is located in our HQ office in San Antonio. The role is an "In Person" role and not hybrid or remote. The successful candidate will assist the Compliance Manager with compliance support to each department, ensuring compliance with applicable consumer lending and deposit laws and regulations, answer moderately complex...


  • San Jose, United States Commonwealth Central Credit Union Full time

    Training and Development Specialist We are currently accepting applications for a Training and Development Specialist based in our San Jose Corporate Office. As our Training and Development Specialist, your major responsibilities will include: Developing and delivering engaging and interactive live, virtual and on-demand training sessions for employees...


  • San Jose, United States CommonWealth Central Credit Union Full time

    Training and Development Specialist We are currently accepting applications for a Training and Development Specialist based in our San Jose Corporate Office. As our Training and Development Specialist, your major responsibilities will include: Developing and delivering engaging and interactive live, virtual and on-demand training sessions for employees...


  • San Jose, CA, United States CommonWealth Central Credit Union Full time

    Training and Development Specialist We are currently accepting applications for a Training and Development Specialist based in our San Jose Corporate Office. As our Training and Development Specialist, your major responsibilities will include: Developing and delivering engaging and interactive live, virtual and on-demand training sessions for...


  • San Jose, United States Commonwealthcu Full time

    We are currently accepting applications for a Training and Development Specialist based in our San Jose Corporate Office. As our Training and Development Specialist, your major responsibilities will include: Developing and delivering engaging and interactive live, virtual and on-demand training sessions for employees across the organization. Collaborating...

  • Loan Counselor

    7 days ago


    San Diego, United States Guild Full time

    Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary...


  • San Jose, CA, United States CommonWealth Central Credit Union Full time

    Training and Development Specialist We are currently accepting applications for a Training and Development Specialist based in our San Jose Corporate Office. As our Training and Development Specialist, your major responsibilities will include: Developing and delivering engaging and interactive live, virtual and on-demand training sessions for employees...

  • Loan Specialist

    13 hours ago


    San Marcos, Texas, United States Agriculture, Rural Development Full time

    Reviews loan applications for completeness and conformance with all Rural Development requirements. Prepares as applicable, conditional commitment, funding commitment and notification of loan closing, and certificate of eligibility and either approves or submits to approving official. As directed by the Centralized Servicing Center (CSC), conducts field site...


  • San Jose, United States CommonWealth Central Credit Union Full time

    Training and Development Specialist We are currently accepting applications for a Training and Development Specialist based in our San Jose Corporate Office. As our Training and Development Specialist, your major responsibilities will include: Developing and delivering engaging and interactive live, virtual and on-demand training sessions for...

  • Child Life Specialist

    32 minutes ago


    San Antonio, United States HCA Full time

    Introduction Do you have the career opportunities as a(an) Child Life Specialist you want with your current employer? We have an exciting opportunity for you to join Methodist Children's Hospital which is part of the nation's leading provider of healthcare services, Methodist Healthcare. Benefits Methodist Children's Hospital, offers a total rewards...

  • Loan Processor II

    1 week ago


    San Diego, United States Guild Mortgage Full time

    Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary...


  • San Antonio, Texas, United States HCA Healthcare Full time

    Description IntroductionAre you passionate about delivering superior work outcomes? At Galen College of Nursing, we are committed to a single purpose: offering excellence in nursing education. Our staff and administration live out our vision We change the life of one to care for the lives of many. Jump-start your career as a Student Financial Services...

  • Loan Processor Ii

    4 weeks ago


    San Diego, United States Guild Mortgage Company LLC Full time

    **Guild Mortgage Company**, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. **Position...