Business Systems Analyst

4 days ago

Glen Allen, United States Seneca Resources Full time

Role : Business Systems Analyst

Location : Glen Allen VA

Long-term Contract


Position Accountabilities

  • Facilitate and translate business requirements into technical requirements to guide the implementation of new features, systems, and enhancements and upgrades
  • Work with vendors to ensure the system solution satisfies the business requirements
  • Meet with decision makers, systems owners, and end users to help identify business, financial, and operations requirements and systems goals
  • Act as technical focal point for the business in the presentation of the new system/application to Application and Architecture Review Board
  • Lead design sessions in prototyping new system or functionality for the purpose of enhancing business processes, operations, and information process flow; develop diagrams and flowcharts of system view – Technical maps
  • Develop and maintain design documentation (data flow diagrams, workflows) working across the organization for documenting integration points between systems
  • Provide systems analysis (e.g. creation of technical requirements, access framework, data flow and operational process mapping, system testing) expertise focusing on gap identification
  • Improve systems and operational workflows by studying current practices and designing modifications/enhancements
  • Help identify control points in new systems designs and workflows and works with customers to ensure the working environments are properly controlled
  • Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems
  • Provide ongoing support structure is in place and the Roles and Responsibilities are documented before an application or system is approved for production readiness and other impacted applications/systems are included in the assessment
  • Perform troubleshooting role in triage mode in alignment with the Problem and Incident Troubleshooting process.
  • Represent production changes to the Change Control Board complying with the requirements of this process
  • Represent project related system change efforts in Change Control Board Forum
  • Actively participate in and lead system and unit testing for modified and new systems and other post-implementation support
  • Responsible for handling needs assessments and cost/benefit analysis to align the technology of the company with their business strategies

Knowledge & Skills

  • Strong IT background with an understanding of banking operations, products, processes and procedures
  • Excellent analytical and creative problem-solving skills.
  • Excellent written and oral communication skills.
  • Ability to conduct research into systems issues and products as required.
  • Ability to communicate ideas in both technical and user-friendly language.
  • Highly self-motivated and directed along with strong critical thinking and engineering/re-engineering skills
  • Ability to effectively prioritize and execute tasks in a high-pressure environment and work though workflow analysis.
  • Experience working in a team-oriented, collaborative and customer centric environment.
  • Familiarity with corporate security policies and managing user access/profiles

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