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Child & Family Services Manager
2 weeks ago
CHILD AND FAMILY SERVICES MANAGER
POSITION OVERVIEW
The Child & Family Services Manager is responsible for expanding, overseeing and managing the program across our service areas. This role ensures that services are delivered in accordance with MCO contracts and adhere to Clinical Coverage policies. The director will provide leadership, supervision, and clinical oversight to ensure high-quality care for adolescents and their families.
KEY RESPONSIBILITIES
- Program Management & Growth
- Oversee the implementation and management of child and family programs across our prevention, intervention and treatment programs, ensuring compliance with multiple MCO contracts and Clinical Coverage policies.
- Develop and maintain program protocols and procedures to ensure effective service delivery.
- Clinical Supervision
- Provide clinical supervision and support to staff, ensuring adherence to best practices and regulatory standards.
- Conduct regular team meetings to review cases, provide training, and discuss program improvements.
- Service Coordination
- Coordinate with other service providers to ensure comprehensive care for clients.
- Facilitate communication between clients, families, and service providers to enhance treatment outcomes.
- Quality Assurance
- Monitor service delivery to ensure quality standards are met.
- Implement quality improvement initiatives based on feedback and performance data.
- Documentation and Reporting
- Ensure accurate documentation of services provided in accordance with agency policies.
- Prepare reports for internal use and external stakeholders as required.
MINIMUM QUALIFICATIONS
- Master’s degree in a related field (e.g., social work, psychology).
- Minimum of five years of experience in Child & Family Services
- At least one year of supervisory experience in a clinical setting.
- Licensed in North Carolina (e.g., LCAS,LCSW, LCMHC, LMFT).
- Familiarity with MCO contracts and Clinical Coverage policies.
SKILLS AND COMPETENCIES
- Strong leadership and organizational skills.
- Excellent communication and interpersonal abilities.
- Ability to work collaboratively with a multidisciplinary team.
- Proficient in using electronic medical records systems.
CULTURAL COMPETENCY
- Demonstrates sensitivity to cultural diversity in client interactions.
- Engages in ongoing professional development related to cultural competency.
Job Type: Full-time
Benefits:
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Work Location: Multiple locations
One time sign on bonus of $1,000 after completing 90 days of continues employment.