Beverly Hills Store Manager
2 days ago
About the job
We are seeking a Store Manager to join our team at Iro Paris in Beverly Hills. As a store manager, you will lead a team, sustain the brand image, achieve sales, KPIs targets, and guarantee compliance with all processes and guidelines set by HQ in order to bring the store to its full potential. This role reports directly to the US National Manager.
The responsibilities of the store manager include:
· Oversee the store’s day-to-day operations
· Recruiting, interviewing, and hiring of staff
· Deliver memorable customer service and exceptional product knowledge
· Ensure all operational responsibilities are carried out including but not limited to: opening and closing procedures, inventory control, receiving, merchandising, loss prevention, and customer service
· Lead, motivate and inspire your team to succeed in store as well as support them in developing their careers
· Ensure all KPI targets & expectations are delivered
· Regularly analyze sales performance, maximizing strengths & reviewing poor performance to establish an action plan for improvement
· Ensure costs are kept to a minimum & stock loss is within company guidelines
· Conduct regular meetings with the store staff and maintain daily communications binder
· Train, delegate and supervise staff to develop and maintain individual selling goals, customer service and product knowledge skills
· Maintain inspiring visual merchandising in store as per guidelines
· Ensuring that the store is always on top of the competition by being commercial focused
· Manage all legalities & Health & Safety of the business, partner with Human Resources to address and document unsatisfactory performance and policy violations related to new hire/termination paperwork, benefits, disciplinary action, etc. in a timely manner.
Who you are:
· You will be a Fashion Luxury Store Manager who leads by example, with high standards and expectations for the store and your team. You must be ambitious for the store's continuous success and growth, in addition to being innovative in thinking of ideas for business development.
· Strong retail and people management experience from a commercial and customer-focused environment
· Proven track record of exceeding sales and profit targets through inspirational leadership, coaching, and customer service
· Outstanding leadership, coaching, and people management skills
· Excellent interpersonal and communication skills
· Commercially aware with the business acumen to keep ahead of your competition and set your store apart
· Energy, drive, and a positive can-do attitude
· A desire for continuous personal and professional development
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