Detention Specialist

1 week ago

Des Moines, United States TMC Transportation Full time

TMC Transportation is the nation’s largest employee-owned, open deck transportation company. Founded in 1972, and headquartered in Des Moines, Iowa, TMC provides expert transportation services and supply-chain management solutions throughout the 48 contiguous states. If you’re seeking a rewarding career at a dynamic company built on integrity, innovation and dedication to quality and customer service, then join us in our Destination of Excellence.

 TMC Offers:

  • Competitive Salary
  • Comprehensive Benefit Package
  • 401(k) Plan
  • Employee Ownership - ESOP

TMC Transportation has an immediate full-time opening for a Detention Specialist working out of our office in Des Moines, Iowa.

PRIMARY FUNCTION:

The primary function of a Detention Specialist is to provide communication with drivers, customers, and other employees to maintain and upkeep the movement of freight.

DUTIES AND RESPONSIBILITIES:

  • Communicate with drivers by telephone and satellite messaging to determine if there is a loading/unloading issue
  • Fulfill all customer requirements related to detention
  • Assist with departmental tasks as assigned
  • Maintain compliance with all company policies and procedures
  • Effectively communicate with personnel involved with loads and drivers (fleet manager, CSR, CSA, etc)

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