Freelance Key Holder

3 weeks ago

East Hampton, United States Solomon Page Full time

We are looking for a Key Holder for a top fashion company in East Hampton, New York. This person will manage and elevate the East Hampton boutique by driving sales generation and delivering a world class customer experience. Coach and mentor team members. Develop a store strategy to optimize profitability and grow the existing customer base through client outreach, whilst ensuring a high performing team that are exceptional brand ambassadors. Work collaboratively with our Madison Avenue flagship store managers and stock team, as well as customer service, retail merchandising and appropriate head office teams to achieve and deliver commercial and operational excellence. This position will be located on site in the East Hampton office.


Responsibilities:


  • Coach and mentor team members using clear communication, setting daily and weekly commercial objectives to excel in their role.
  • Demonstrate high levels of personal motivation and implement effective incentives to inspire and drive a high performing team.
  • Demonstrate a self-awareness and self-development.
  • Work with integrity and respect for others; create excellent team participation and ensure the team and boutique is presented to the highest standards.
  • Work alongside VP-Commercial to manage the delivery of product training and client service training.
  • Responsible for networking, recruitment, evaluation, and development of the store team. Demonstrate effective succession planning.
  • Ensure all People and Culture policies and procedures are implemented and adhered to, resolving any staff issues effectively, working with the People and Culture Team to manage performance where required.
  • Maintain high store standards and visual merchandising whilst fostering a positive work environment.


Required Qualifications:


  • 5 years’ experience in a retail management role, preferably in the luxury industry.
  • Proven Commercial awareness and business acumen within the luxury retail sector.
  • Leadership: High level of accountability required with the ability to direct, motivate, and inspire people internally and externally. Experience of motivating and leading successful teams; coaching and mentoring.
  • Strong and motivational team-building skillset to drive excellence in results and all aspects of client experience.
  • Demonstrate evidence of planning successful events.
  • Excellent analytical, report-writing skills, accuracy, and attention to detail. Strong problem-solving skills with a strong, solution-based mindset. Ability to prioritize tasks and ensure delivery of results within tight deadlines.
  • Proficient in Microsoft Office.
  • Communication: Strong and effective presentation skills and ability to converse with a diverse range of people at all levels.
  • Communication: Excellent levels of communication both verbal and written. You will be effective at managing relationships at both a store and head office level.
  • Excellence: High level of finesse and excellence required in delivery of all tasks.


If you meet the required qualifications and are interested in this role, please apply today.

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.


About Solomon Page


Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.

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