Program Specialist

3 weeks ago

Phoenix, AZ, United States US Citizenship and Immigration Services Full-time
Summary Protect your homeland and defend your culture.
Join USCIS, America's frontline defense against illegal foreign infiltration and fraud.
As a Program Specialist, you will be responsible for federal oversight of off-site biometric collection and identity information management in immigration systems to support national security, public safety, and the integrity of lawful immigration.
Learn more about this agency This job is open to The public U.
S.
Citizens, Nationals or those who owe allegiance to the U.
S.
Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency U.
S.
Citizens Duties The responsibilities described are for the full performance level.
At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity.
Serve as the federal oversight authority, ensuring that all offsite biometric collection and verification activities comply with established federal requirements.
Compile and submit detailed reports that outline each visit, findings, and any actions taken.
Daily reporting will serve multiple purposes, tracking the progress of the off-site collection of biometrics, travel details and noted trends.
Implement and maintain quality assurance protocols and standards specifically tailored for off-site biometric collection processes.
Resolve outstanding identity cases, leveraging analytical skills and comprehensive knowledge on identity resolution.
Analyze case details, review documentation, and employ problem-solving skills to resolve identity discrepancies within the system of records.
Requirements Conditions of employment Conditions of Employment:You must be a U.
S.
Citizen or U.
S.
National to apply for this position Successfully pass a Background Investigation including financial disclosure You must pass a drug screening Males born after 12/31/1959 must be registered with the Selective Service Political appointees may require OPM approval before on-boarding USCIS applies the Telework Enhancement Act of 2010 to its telework program This position IS NOT considered essential for purposes of reporting to work when the facility might otherwise be closed.
Residency Requirement:There is a residency requirement for all applicants not currently employed by U.
S.
Citizenship and Immigration Services.
This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a U.
S.
Federal or Military employee serving overseas.
Probationary Period:You may be required to serve a probationary period of 1 year.
Qualifications The qualifications for this position must be met by 11:59 PM (Eastern Time) on 10/09/2026.
Time in Grade does not apply to Delegated Examining Announcements, any reference to Time in Grade in the questionnaire will not apply to the rating and ranking of applicants.
GS-07:You qualify at the GS-07 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-05 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position.
You must have experience performing the majority of the following duties:Providing guidance and oversight to ensure compliance with regulatory requirements, such as approved disability accommodations during home visits; Assisting in gathering and reconciling identifying information and documentation, referring discrepancies to supervisors; Compiling routine findings and reporting observed issues to supervisors; Performing administrative tasks such as completing travel vouchers, logistics coordination, and supply management for off-site assignments.
OR You may substitute successful completion of one year of fulltime graduate education for the experience required at the GS-07 level.
This education must have been obtained from an accredited college or university and demonstrate the skills necessary to do the work of the position.
Check with your school to determine how many credit hours comprise a year of graduate education.
If that information is not available, use 18 semester or 27 quarter hours.
OR You may also substitute superior academic achievement for the experience required at the GS-07 level.
You must have completed the requirements for a Bachelor's degree from an accredited college or university with either:(1) class standing in the upper third of a graduating class or major subdivision; or, (2) a grade point average of 3.0 or higher on a 4.0 scale based on four (4) years of education or the final two (2) years; or, (3) a grade point average of 3.5 or higher out of a possible 4.0 based on the average of the required courses completed in the major field or the required courses in t