E-Commerce Specialist

Job Title: E-Commerce Specialist

Pay: $20 - $29/hr

Job Overview: We are looking for a driven and detail-oriented E-Commerce Specialist with a proven background in managing E-Commerce accounts. In this role, you’ll report directly to the E-Commerce Leader and work within a collaborative, innovative environment that encourages growth. You’ll enjoy a flexible hybrid schedule, spending at least 40% of your time at our headquarters in Collierville.

Key Responsibilities:

• Maintain and manage product information on the company’s Product Information Management (PIM) system to keep our website current, adding and editing product listings, categories, and statuses as needed.
• Implement promotions and markdowns in line with campaign schedules and seasonal strategies, and manage evergreen product bundles and upsell integrations.
• Regularly analyze website performance metrics, share best practices, and conduct efficiency audits to ensure optimal website health.
• Monitor customer experience touchpoints to improve satisfaction and reduce costs, ensuring accurate merchandising and developing/test strategies for promotions and bundles.
• Review the performance of third-party apps and highlight key areas for IT assessment to boost engagement, Average Order Value (AOV), and repeat purchases, troubleshooting and resolving site issues as needed with partners.
• Take ownership of assigned tasks and assist the E-Commerce Leader and Development team with site enhancements, testing, and special projects beyond standard requests.

Required Qualifications:

• Bachelor’s degree in Marketing or a related field.
• Demonstrated experience with E-Commerce or ERP platforms (Magento and NetSuite preferred).
• Proficiency with CRM software, Google Analytics, Google Tag Manager, and other E-Commerce tools to drive data-informed decisions.
• Solid understanding of web design, website architecture, and SEO principles to optimize web performance and search visibility.
• Experience with Google Tag Manager or similar tools, digital marketing strategies, and familiarity with HTML, CSS, or JavaScript.
• Strong written and verbal communication skills with the ability to prioritize and deliver timely results.
• Self-motivated and adaptable, with a strong work ethic and proficiency in problem-solving, critical thinking, and a preference for frontend design.